Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
37 reviews
5 stars
9
4 stars
3
3 stars
3
2 stars
1
1 star
21
- HHHarlema Henry5 days ago1.0Stephanie Rodriguez and remainder of staff needs to be trained on the purpose of a POA, how to perform signatures on a POA Truist document and on customer service. Even after she called to get the instructions on how to perform the duty from the same branch she’s employed. She hung up the phone to deny me service. She didn’t feel comfortable. Do my lunch time was totally wasted. A valid issue I would understand. But if you had no intention of assisting me then you had the right to ask me to go to another branch from the beginning. Train this staff. They are definitely not like the previous staff who worked at this location. Truist has a wonderful reputation and rapport with their customers. This location with this current staff needs training.
- TPTravis Burke P.E.Dec 5, 20251.0If I could give five negative stars I would. Waited in line for 45 minutes to do a withdrawal of my money in the bank and they tell me all they have is 20s no 100s what a joke of a bank
- CCCodyNov 1, 20251.0I've been banking with Truist for over a decade and everytime I go to this branch its a problem. I've been in here 3 times in the last month and everytime im treated like crap. After today's experience I will be withdrawing my funds and banking elsewhere.
- MWMrs WilliamsSep 6, 20243.0The only reason I'm giving a 3 stars is because the banker Latesha was very helpful & caring. She deserves 5 stars for her customer service skills. She apologized for the inconvenience that Donna put me through . I had my work ID which is a state issued ID plus I had an up to date ID ( my driver's license). Only difference was my last name because I got married. Anyway just know I drawed every penny out of that account for the unnecessary inconvenience. TRUIST HAS REALLY GONE DOWN. USE TO BE A GREAT BANK
- BJBrad Miller JrDec 4, 20211.0Would give 0, but wasn't an option. I was in drive up lane for over half an hour, before being told we had to go through lobby. That was an hour long line. Also, they only give out $20's. No hundreds
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Friday.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
What services can I find at Truist?
Truist offers services including deposit transactions, retail and international wire transfers, business loans, mortgage loans, insurance, investment services, trust services by appointment, cash management, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Online applications may require waiting for a debit card to arrive, while branch visits allow immediate issuance of a temporary debit card.
How do I activate my Truist debit card?
Activate your Truist debit card online to make digital and in-person payments using your checking account.
What nearby restaurants can I visit before or after banking at Truist?
Nearby restaurants include Burger King, Wendy's, KFC, McDonald's, Smoothie King, Zaxby's, Subway, and Sonic Drive-In, offering a variety of fast food and dining options.
Are there convenient locations for cash withdrawals near Truist?
Yes, there is a Truist ATM nearby for quick cash withdrawals.
Where can I get automotive supplies and services near Truist?
O'Reilly Auto Parts and several automotive repair shops like Dynamic Autosports Savannah and RPM Autoworx Inc are close to Truist for your automotive needs.
What fuel and convenience stores are nearby Truist for quick stops?
Circle K and Enmarket are nearby convenience stores and gas stations for fueling and quick shopping stops when visiting Truist.
Does Truist support multilingual customers?
Yes, Truist offers services in English and Spanish to accommodate a diverse customer base.