Truist

2.4
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
610 E DERENNE AVE, SAVANNAH, GA
31405, United States

Hours

Reviews

2.4
20 reviews
5 stars
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1 star
12
  • HE
    hannah everette
    Sep 4, 2025
    4.0
    I have had a handful of issues in the past with Truist holding several deposits. While it has always been anxiety inducing and frustrating, people like Brandi Cobb are truly a God send. She was able to have my issue resolved within a matter of hours. She was professional, kind, communicative, and everything you’d look for in a team member. I hope that she has a long and fruitful career at Truist. You really don’t meet too many people in banking quite like her. Thanks Brandi!!
  • A2
    Alien 2ueen
    Aug 15, 2025
    1.0
    The atm takes money just go inside there is nothing they can do if it takes your money it goes to claims - this happened TWICE AND THERE IS NOTHING THEY CAN DO SO I HAD TO WAIT A WEEK EACH TIME TO GET RESOLVED DONT PUT YOUR MONEY IN THAT NEW ATM IT WILL EAT IT ! Nothing will be done but they will pass you a 1800 number - they aren’t updating or checking the machine nothing is being done so this will continue- I will be making sure the account is closed this time because bills don’t wait for claims -
  • CC
    Cheryl Campbell
    Dec 2, 2024
    1.0
    The MOST INCOMPETENT BANK I EVER DEALT WITH!!!! My husband opened an account there recently, put cash in and tried to buy something online & bank account got locked. Called them & got a person from outside the US. Couldn’t help & said call during business hours. Went into bank and they had no clue why it was locked…. He wanted to close account & get his cash back. No can do we have to mail you a check. And on top of it bought Cryto and the Bank lost me $3000 and running which means HUGE investment LOST!!!
  • LS
    Lisa Snyder
    Jan 6, 2024
    3.0
    It depends on who you are dealing with at the branches. Some people are very knowledgeable, and others need to listen to what their customers are telling them they need.
  • MS
    Melody Shavers
    Apr 21, 2022
    1.0
    The slowest service I have ever seen…worse than going to a Walmart…I set in line for about 45 mins.It was one car in front of me the whole time. I had to leave because my lunch break was over. I don’t understand..Why

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.