Truist

2.4
31 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
14095 ABERCORN ST, SAVANNAH, GA
31419, United States

Hours

Reviews

2.4
31 reviews
5 stars
8
4 stars
1
3 stars
3
2 stars
1
1 star
18
  • JC
    Jorge L. Ochoa Corvaia
    Jan 2, 2026
    1.0
    Honestly, it’s a shame. Truist Bank is getting worse every day. The lack of employees is noticeable and, because of that, customer service has declined. If this continues, it’s not worth keeping my business account here after 10 years.
  • AC
    April Carlisle
    Dec 15, 2025
    1.0
    They have 1 teller and you can hear banks in 2 offices just chit chatting. Why don't they come help the 8 people in line????
  • MW
    Mrs Williams
    Nov 24, 2025
    1.0
    Went into Truist Bank @ 1702 Chatham Parkway Savannah ga 31405 between the hours of 1:30 - & 2: 00 pm. Few people ahead of ne with big deposits so there was a Lil wait & that's fine but I encountered next was very mind blowing. JEISEL BURGOS WAS GOING TO WAIT ON ME UNTIL SHE DECIDED TO GO BACK & FORTH EITH ME ABOUT A EMAIL THAT SHE SAID I SHOULD HAVE GOTTEN FROM THE ZELLE ACCOUNT. OK ...now um telling her I never received an email as long as I've been getting yelled she's telling me yes ubdo im saying I never got one. She said yes u do because I know I get them from Belle. SO as this point I ask her is she calling me a liar. Long story short I kept asking her to just please check my account. She said u need to lower ur voice & i said you need to do what I asked you to do is that so hard. She says no im not gonna check your account . I ask for the manager & she says I am the manager. I couldn't believe this rude professional person was the manager. She then goes into one of the office with another customer & i can hear her discussing what just happened between she & I. That wasn't his business. She has no customer service skills @ all. She put on a show for the other guest in the lobby. All I asked her to do was check my account for some funds that wasn't showing up on my online account. I will not be going to that branch & will be closing my account. I don't have to be treated this way. Please pull the tape & see how unprofessional she is.
  • AA
    AshleyNicoleBar
    Oct 8, 2025
    1.0
    This location should get zero stars!! I gave the teller an amount in cash that wasn’t deposited. I have bills that are due! I am reporting this bank! I should not be short! Ridiculous! This will be the last time this happens.
  • MR
    Martin Rowe
    Jul 23, 2025
    5.0
    This is the way banking should be. Mr Adam’s was super helpful and professional. I could not ask for anything more.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.