Truist

1.9
17 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1120 WOODSTOCK RD, ROSWELL, GA
30075, United States

Hours

Reviews

1.9
17 reviews
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12
  • KK
    KarinaD.
    Sep 25, 2025
    1.0
    28 year customer of Truist (since long before SunTrust!!). Both personal and business accounts with them. Took a Cashier's Check from PNC today to deposit so some sizable on-line payments I've scheduled are covered. I was told a 7 day hold on this bank drawn cashier's check! Never had such a terrible experience in 40 years I've been in business. That would be understandable with a new account.....never with a 28 year customer!! I subsequently closed 2 business accounts on the spot! Will close the third one as soon as pending transactions are cleared. This is NOT a bank to do business with.
  • AS
    Amanda Southall
    Oct 22, 2024
    1.0
    Worst bank ever my husband needs money and you guys won't give it to him just because his dad isn't present! That's bad customer service there!
  • CS
    Christy Searle
    May 3, 2024
    1.0
    worst bank around. lunch time on a Friday and you have 1 teller working. 25 mins to go through 4 customers. Ridiculous.
  • JV
    Jill Valderrama
    Jun 14, 2021
    1.0
    Horrible Customer Service!!! Rude and lazy employees who refused to take 10 EE Savings Bonds for Deposit because "it takes too long." I even had made an appointment a week early so they knew I was coming. Wendy was extremely unfriendly and impolite. I worked in a bank for 15 years and it doesn't take that long to redeem bonds. She just didn't want to do and has a poor work ethic. Seriously, it could've been done in 20 minutes tops! Wells Fargo did it in 15 min!
  • GZ
    Gayle Zibilich
    Jun 6, 2017
    5.0
    Very friendly and helpful...never any long lines....

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.