Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.9
16 reviews
5 stars
3
4 stars0
3 stars
1
2 stars
1
1 star
11
- KKKarinaD.Sep 25, 20251.028 year customer of Truist (since long before SunTrust!!). Both personal and business accounts with them. Took a Cashier's Check from PNC today to deposit so some sizable on-line payments I've scheduled are covered. I was told a 7 day hold on this bank drawn cashier's check! Never had such a terrible experience in 40 years I've been in business. That would be understandable with a new account.....never with a 28 year customer!! I subsequently closed 2 business accounts on the spot! Will close the third one as soon as pending transactions are cleared. This is NOT a bank to do business with.
- JMJ C McquillenJun 24, 20241.0Slowest tellers and bankers in the world. You would think the genuises at corporate would notice the 5 to 1 negative reviews on this branch and make some changes. But hey why bother? It only inconveniences the people who trust you with their hard earned money. If it wasn't for Michael and Anu at my home branch (both amazing) I would have dropped truist like a bag of rocks.
- MRMark RothApr 15, 20241.0This branch is terrible, but not unlike any other of the Truist locations. They need to go back to the drawing board and understand what real customer service looks like because they definitely have missed it.
- DCDebbie CarlsonAug 24, 20231.0Customer service sucks. Never get my calls returned. Bankers continue to sit at their desks and look busy even though they know you are sitting in the lobby waiting to be served
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist bank in Roswell?
Truist bank in Roswell is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the drive-through service at Truist available on weekends?
No, the Truist drive-through service operates Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to make digital purchases and in-person payments using the cash in your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish.
What financial products and services are available at Truist in Roswell?
Products include checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, and wealth management.
Are there nearby places where I can eat before or after visiting Truist?
Yes, nearby dining options include 1000 Degrees Pizza Salad Wings, Five Guys, Knuckies Hoagies, Zoës Kitchen, CAVA, Chicken Salad Chick, Subway, Doodle Pies, Starbucks, Panera Bread, and Planet Smoothie.
Where can I find nearby ATMs or drive-up banking options around Truist Roswell?
Truist - ATM is conveniently located nearby to enable quick cash withdrawals and deposits, complementing the bank's services.
Are there nearby beauty or spa services I can visit near Truist in Roswell?
Yes, beauty and spa services near Truist include Deka Lash, Sirius Day Spa, Dermani Medspa, dermani MEDSPA® Roswell, NEF Beauty, Love My Hair Salon, Fierce Hair Studio, Unica Skin Care, and Ann's Browology.