FirstBank

2.9
44 reviews

Hours

Reviews

2.9
44 reviews
5 stars
18
4 stars
3
3 stars
0
2 stars
2
1 star
21
  • ML
    Michael Little
    Nov 4, 2025
    1.0
    Horrible experience they don't care about their customers will hang up with you in the middle of their call with you and when you call them back they still don't do no security checks Christy is very rude Don't know how this place is still open.... Ringgold Georgia needs to do better this place is going downhill fast
  • TP
    Tabitha Pullum
    May 23, 2020
    1.0
    Horrible customer service! I called to ask how I could get access to my account number for income verification that I needed and she laughed at me saying I should have that information and hung up on me. Unbelievable. I've banked here for over 10 years and that's the service I get.
  • AB
    Ashley Bowman
    Feb 19, 2018
    1.0
    Had trouble with First Bank every since they took over Northwest Georgia....have my account set to where it can't go into the negative but somehow it still does. Check my online banking and it has shown 7 times that we had over the amount in account than we actually had. Very deceiving when you have bills to pay thank god we are honest ppl. Only thing I had a good experience with was when Fraud Prevention contacted me due to somebody stealing my card info in another state and they got me a new card immediately.
  • TL
    Tracey Leamon
    Aug 16, 2016
    1.0
    By far the worst bank... My online account is always messed up. They take money out of our account without our permission and then place it back in as a CHECK ON US. Who does this. I had to go in and try my very best to get it straightened out, but it's not working. I just now at 10:14 on 08-16-16 tried to call and it went to an unknown voicemail. Really!!! When my last check clears were done with this mess.
  • ML
    Meghan Lewis
    Jun 17, 2016
    1.0
    This bank sold to First Bank and I've had nothing but a bad experience ever since they transitioned 3 weeks ago. Tried to change my address on my account online twice and they still have the wrong address on there. Today I get notified of a fraudulent transaction and they block my card, then when I call the bank to discuss it with them, after an extensive wait time which I NEVER had with NW GA Bank, they tell me their system is down and to call back in an hour. I'm done with First Bank and would NOT recommend this crock job to anyone.

Frequently Asked Questions About FirstBank

What are the regular business hours of FirstBank in Ringgold, GA?

FirstBank in Ringgold is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Is FirstBank open on public holidays?

FirstBank in Ringgold is closed on major holidays including November 11, November 27, December 25, and January 1.