First Citizens Bank

2.9
10 reviews
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Business Details

3270 Florence Road, Powder Springs, GA
30127, United States
(770) 943-1400
https://locations.firstcitizens.com/ga/powder-springs/3270-florence-road

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
3270 Florence Road, Powder Springs, GA
30127, United States

Hours

Reviews

2.9
10 reviews
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  • DG
    Danielle Green-Watson
    Jun 27, 2025
    5.0
    This bank and the staff are awesome .Sheena has helped me with financing of many loans . She trusted me when I was a new business and believed in me . Ms.Willie is always smiling and willing to help me .
  • CS
    Candice Logan (Candice Logan 7 Sons)
    Apr 29, 2021
    1.0
    My husband and I have had an account with First Citizens for many years. My husband chose this bank because he liked the small town feel and great customer service. I went to the branch today (I typically I do everything myself online). I needed to make a larger withdrawal and drove pretty far to get there. I asked the teller if she could tell me where the restroom was. She yelled over to a Matt that was in his office asking if there was a restroom I could use. Before he walked out another customer mentioned the last time she was there they let her use one and explained where it was. Matt walks out of his office and says “No, I’m sorry we don’t have a restroom you can use”. This is petty and bad customer service in my opinion. There are other First Citizens banks that allow the restrooms to be used. What is the purpose of this? Because of Covid? Nobody in there is wearing a mask.
  • BB
    Betty Baugh
    Apr 4, 2019
    1.0
    Need better service opinions for coustomers
  • JS
    Jennifer Smith
    Jan 10, 2015
    5.0
    I recently switched my business account from a MEGA bank to First Citizens and I am SO glad to have done so. Blake and Tyler have made the transition a great one. It is very nice to know that I can call or email and get assistance with any issue that arises. They care about me as a member of the community rather than just an account holder. I am looking forward to a great banking relationship!
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Frequently Asked Questions About First Citizens Bank

What are the regular banking hours for First Citizens Bank at 3270 Florence Road, Powder Springs?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is the First Citizens Bank location in Powder Springs open on holidays?

The bank is closed on federal holidays like November 11, November 27, December 25, and January 1.