Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.9
64 reviews
5 stars
13
4 stars0
3 stars
1
2 stars
5
1 star
45
- KKKit KatOct 28, 20251.0Oct. 25, 2025 I was in the bank, UNFORTUNATELY I had the nasty little vindictive woman named Debbie helping me. 1. her attitude was wretched, Pushy, unhelpful, "holier than thou" REFUSAL TO HELP!!! ignored the client, treated me like i was BELOW her Calliber!! That behavior& Attitude was uncalled for!! Shes a nasty vile little woman, while falsly appeasing the cutsomer, with the FAKE smile, & FAKE agreeance/UNDERSTANDING, WHILE NOTTTTT LISTENING. HER SPITEFUL LITTLE witchy BEHAVIOR CAUSED HER TO CANCEL MY GOOD DEBIT CARD, so it cannot be used. Now i must order a new card & wait 7-10 Bizz days for it to arrive, ALL BECAUSE OF HER BEING SO SPITEFULLY DAMAGING!!! her act of cancelling my GOOD card was 100% INTENTIONAL!!! AFTER, she was Nasty to me the last time, I asked her how much I had in my savings account, & she gave me the figure of something else, from one of my bank accounts, she said Oh its: XXXX.XX with A SHE PITTY's ME smirk, tilt of her head, and wideyed staring at me with an evil grin, & batting her eyelashes as if to say "HAHA, that's nothing!! I have more than you in my Account" . EVEN though she knew full well, that was NOT the account information i was looking for!! Truist has gone down hill, with employees like this wretch, and I WILL NEVER suggest or refer anyone to this bank for services. ... NEVER!!!! Debbie was her name, it was approx 12:50 on Oct. 24, 2025
- TATracy AllmondSep 22, 20251.0Horrible customer service!!
- KKKp3Aug 2, 20251.0They suck I thought saving in a account would be better then having so much cash but I guess not do not open a Truist they closed my account for no reason I don’t have access to MY money
- DHDon HAug 2, 20251.0Absolutely the slowest service on earth with no sense of urgency. I dread when I have to come here for work. They are soooo slow and no one seems to care about moving it along faster.
- BBBradAug 1, 20251.0This’ll be short & sweet, the total opposite of my experience with this particular location. In my opinion, they need an audit/staffing change for the following reasons: 1. I became a Truist member by default after being with SunTrust for my whole life; 2. I’ve visited numerous Truist branches, in numerous cities, in three different states; 3. For reasons that would make this too lengthy (I will list them if someone truly wants to know), this is the clear and obvious winner for the branch with the worst customer service. The worst customer service; 4. Nothing even close to how I was treated has ever occurred at another Truist, or SunTrust, for that matter; & 5. I will never subject myself to this subpar and unacceptable treatment by never returning to this branch and limiting my future business with Truist. Thank y’all for showing your true colors today!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 140 Pooler Pkwy?
The drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
Can I open a new checking or savings account online with Truist?
Yes, you can open an account online and wait for your debit card and checks to arrive by mail. Alternatively, you can visit a branch to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online, enabling you to make digital and in-person payments using your checking account funds.
What services does Truist offer at the Pooler location?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance services, investment and treasury services, trust services, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
What are the branch hours for Truist at this location?
The branch operates Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and is closed on Sundays.
What languages are spoken at Truist Pooler branch?
English and Spanish are spoken at this location.
Is there a Truist ATM nearby?
Yes, there is a Truist ATM located near the branch, providing convenient access to banking services.
What shopping options are near Truist at 140 Pooler Pkwy?
Walmart, Walmart Pharmacy, Walmart Grocery Pickup & Delivery, and Tanger Outlets Savannah are nearby, ideal for combining errands with your bank visit.
Are there dining options near the Truist branch where I can eat before or after my appointment?
Yes, nearby dining options include Arby's, Stoner's Pizza Joint, MrBeast Burger, Ruby Tuesday, Chick-fil-A, Taco Bell, Schlotzsky's, Chipotle Mexican Grill, Five Guys, Zaxby's, Sonic Drive-In, and McDonald's.
Is there a gas station close to the Truist branch for fueling up?
Yes, Murphy USA #6515 and BP gas stations are nearby, so you can conveniently fill up your vehicle when visiting the branch.