Truist

2.0
56 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3725 MUNDY MILL RD, OAKWOOD, GA
30566, United States

Hours

Reviews

2.0
56 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
4
1 star
39
  • JP
    Jake Payne
    Sep 22, 2025
    1.0
    I really thought the reviews I got from SBA were true for business with veterans, but that is not the case. Particularly this branch, very hard to reach over the phone for business and when I had an administrative error, they basically told me that they have no answers. I’m very disappointed and surprised this is the bank that the Atlanta Braves have a sponsor with, it is definitely not a bank for veteran businesses. Poor customer service, poor follow up, poor one-on-one.
  • DB
    Dominica Bowen
    Aug 29, 2025
    1.0
    No matter what time of day it, is it is ALWAYS slow. Worst service ever!! This branch is horrible!
  • RS
    Ray Sizemore
    Jul 12, 2025
    1.0
    Hour to deposit money to my account on Saturday morning. Only 2 tellers in the place.
  • VB
    Viçki Butler
    May 29, 2025
    5.0
    This has been the best experience I have ever had in years they have a new manager who has really turned this location around,. Viksah is absolutely amazing and he truly provides the highest level of service truly happy truist finally got it right with him here
  • SM
    Sandra Mcdonald
    Jun 2, 2023
    1.0
    Worst service all the way around, can NEVER get someone on the phone and messages are never returned, that means a trip to the bank and a 1-2 wait for a simple question. I would switch to the bank next door, but I have 4 checking accounts, two credit card accounts, one savings account and a Home Equity account

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.