Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
37 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
21
- LJLexie JSep 16, 20252.0Opening account for child. Told to come in any time. Got there and was told no one could help, set up appt. Did that, showed up, told they couldn’t honor the appt since they were short staffed. Banker was rude and offered no reasonable solution. This is not acceptable.
- IMItalo MenaAug 1, 20251.0I just opened an account here y this Truist location, I don’t know if all locations work like this one, but service is awful! Employees treat costumers like crap, especially a cashier with short blonde hair, don’t wanna mention her name, but I am totally regretting moving to this bank..
- BMBlake MayJun 3, 20251.0Absolutely horrific service. I counted 16 people in line and 2 people working. One lady just walked around supervising the line telling us they are short staffed instead of actually working. I sat in line for 43 minutes just for them to tell me they can’t do wire transfers at the counter and I need to make an appointment? The only bank I’ve ever heard that that makes you make an appointment for wire transfer. Won’t ever use Truist again, I am switching TODAY!
- CSC SSep 11, 20241.0I *tried* to open up a new account here after leaving my bank of 10+ years because their only location close to me was over 30 minutes away. I opened up the account, tried to add someone to the account and was told I couldn’t do that over the phone. Came into the branch, guess what? Couldn’t do it there either because I was told by one of TWO very rude women behind the counter “she’s at lunch, can you come back in an hour?” Not sure why neither of the two of them sitting on their butts couldn’t add someone to the account. I’ve worked in a bank before and I know it isn’t that difficult to do so. Needless to say, we left and went to pinnacle across the street where we got much better service and the people there are MUCH kinder. Very thankful I didn’t use this bank and I wouldn’t recommend it to anyone.
- YZyiy zMay 15, 20241.0The bank staff talking tooooooo loud Like people who doesn't know what the taking about, very mean and not on friendly terms .
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular Drive-Through hours at Truist in Monroe, GA?
The Drive-Through at Truist in Monroe is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Can I open a Truist checking or savings account online?
Yes, you can open a checking or savings account online, but certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases linked to your checking account.
What services does Truist offer at this Monroe location?
Truist offers deposit transactions, loans, credit cards, business loans, mortgage loans, investment services, trust services by appointment, treasury services, insurance services, and foreign currency exchange.
What languages are spoken at Truist Monroe branch?
The Monroe Truist branch services customers in English and Spanish.
What are the regular branch hours for Truist in Monroe, GA?
The Monroe branch is open Monday to Friday, from 9:00 AM to 5:00 PM, and closed on Saturday and Sunday.
Where is Truist located in Monroe, GA?
Truist is located at 1990 W Spring St, Walton, Monroe, GA 30655, United States, inside the Shoppes of Monr complex.
What are some nearby dining options around Truist Monroe branch?
Nearby dining options include Moe's Southwest Grill for Mexican cuisine, Chick-fil-A for fast food chicken, Little Caesars Pizza, Shane's Rib Shack for barbecue, Tokyo Japanese Restaurant for sushi, Smoothie King for healthy smoothies, Starbucks for coffee, and McDonald's for burgers.
Are there other banking options near Truist in Monroe?
Yes, nearby banks include Bank of America and Pinnacle Bank, both offering various financial services including installment loans.
What nearby amenities can customers visit when coming to Truist Monroe?
Customers can visit Signature Nails for beauty services, America's Best Contacts & Eyeglasses for eyewear, and Carmichael Drug for pharmacy needs, all conveniently located near Truist Monroe.