Truist

2.5
38 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1990 W SPRING ST, MONROE, GA
30655, United States

Hours

Reviews

2.5
38 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
22
  • DN
    Doug Norton
    5 days ago
    1.0
    Went in to open an account sat for over 40 minutes as I watch two bankers leave for the day, only one acknowledged me saying someone will be with you shortly. After 45 minutes the lady behind the glass asked that I come back and make an appointment. I will be closing all my accounts and bank with another institution.
  • LJ
    Lexie J
    Sep 16, 2025
    2.0
    Opening account for child. Told to come in any time. Got there and was told no one could help, set up appt. Did that, showed up, told they couldn’t honor the appt since they were short staffed. Banker was rude and offered no reasonable solution. This is not acceptable.
  • IM
    Italo Mena
    Aug 1, 2025
    1.0
    I just opened an account here y this Truist location, I don’t know if all locations work like this one, but service is awful! Employees treat costumers like crap, especially a cashier with short blonde hair, don’t wanna mention her name, but I am totally regretting moving to this bank..
  • YZ
    yiy z
    May 15, 2024
    1.0
    The bank staff talking tooooooo loud Like people who doesn't know what the taking about, very mean and not on friendly terms .

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.