Truist

2.5
28 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2880 SHALLOWFORD RD, MARIETTA, GA
30066, United States

Hours

Reviews

2.5
28 reviews
5 stars
10
4 stars
0
3 stars
1
2 stars
0
1 star
17
  • RT
    Ryan Thompson
    Dec 16, 2025
    5.0
    I had a few accounts with Truist I went in to open a CD. I was greeted by a banker named Elijah. It is hard to find people that have a head on his shoulders like he does. He was polite and informative as I’m brand new to the concept of CDs.
  • ER
    Erika Riddle
    Aug 2, 2025
    5.0
    I have always had amazing service at this Branch they are so sweet and Super Efficient and smart .Very happy to to have as my personal banker on my car loan!!!
  • GH
    Greg Housley
    Apr 21, 2022
    1.0
    Management and often the tellers here do not seem to value or respect the client. I have been banking with SunTrust for over 30 years and have definitely seen a shift in the attitude towards the customers. It feels like the focus is more on streamlining and selling rather than customer service and appreciation. To be fair there are very friendly tellers as well as helpful bankers but I don't believe the upper management puts an emphasis on making the customer feel welcome or appreciated.
  • TP
    Theodore Pearsall
    Jan 9, 2020
    1.0
    I’m sitting here now, trying to get a cashiers check, they need a manager to over ride a code. So the ask him, he says 5 min, while he does data entry. You have a client waiting for you... it took you 5 seconds... don’t do that Jim
  • RS
    Ray Siglin
    Dec 28, 2017
    1.0
    The only positive about this SunTrust branch are the counter tellers. My family has had multiple relationships for over 10 years. We applied for a home equity loan, in which the assistant branch manager falsely (and without our knowledge) reported our annual income and increased it three fold. This is a federal crime and I will make every effort to see they pay for it.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.