Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
23 reviews
5 stars
8
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2 stars
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1 star
12
- EGElan Gepner-DalesApr 1, 20251.0DO NOT DO BUSINESS BANKING WITH TRUIST!!! I was a victim of fraud by the Faceless Freedom YouTube automation scam. They disappeared with my funds and never delivered promised services. Because of the full year contract timeline (the merchant didn't own any deliverables for the first 3 months), I wasn't able to submit the chargeback dispute until after Truist's 60 day dispute window. Luckiy, or so I thought, I knew I was protected by Visa's Chargeback rule 13.1, which gives the cardholder 540 days from the date of the transaction for the services to be due. It was a large investment made across multiple cards. EVERY OTHER BANK, AMEX, US BANK, CHASE, US BANK, PNC, ALL made exceptions to their chargeback windows, and the Visa cards honored Visa's Chargeback Policy. BUT TRUIST DID NOT!!! Their reps always say, "thanks for being the best part of Truist," but they refused to issue a simple chargeback against clear fraud. To add insult to injury, the merchants own payment processor, acknowledged the fraud and said they would be HAPPY to refund the money, but couldn't send it to me without Truist issuing the chargeback. TRUIST KNEW that PayPal was waiting to send me the money, I sent them literal communications from PayPal saying so, and still, they refused to make any exception and support my chargeback, to a waiting PayPal. Find a bank that partners with you, DON'T BANK WITH TRUIST!!!
- HRHumza RiazAug 5, 20241.0The only Truist branch that puts deposit holds on all my checks. I don’t know why I still come here
- KKKristinDec 30, 20201.0Small buisness here with all of our accounts with your firm. Not a drop in the bucket to say the least and when trying to open a new account we were told "sorry we are too busy cna you go somewhere else." Needless to say we will be moving all of our accounts
- RSRay SiglinMar 7, 20162.0Not my normal branch - walked in to make deposit and was treated like trash... Short-haired blonde teller did not say hello or goodbye. Maybe it was the fact that I was wearing a shirt that had paint on it from a project that I finished today for a client and the teller didn't approve - I'm not sure. Regardless of my appearance that day or any other issue for that matter, I am a customer, and thus should be treated with respect.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular operating hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the Truist drive-through available?
The drive-through at Truist operates Monday to Friday from 9:00 AM until 5:00 PM and is closed on weekends.
How can I open a new account at Truist?
You can open an account online, by phone at 844-4TRUIST (844-487-8487) during business hours, or by visiting a branch in person for immediate debit card issuance.
How do I activate my Truist debit card?
Activate your debit card online to make digital and in-person purchases using your checking account funds.
What types of accounts does Truist offer?
Truist provides checking accounts for daily transactions and savings accounts to save for goals or emergencies.
What languages are supported at this Truist location?
This Truist location offers services in English and Spanish.
Are there ATMs near the Truist branch for additional banking convenience?
Yes, nearby ATMs include Truist - ATM, Presto! ATM, Bitcoin ATM Marietta - Coinhub, and Coinhub Bitcoin ATM, providing easy access for withdrawals and deposits.
What dining options are available near Truist for grabbing a meal before or after my visit?
Nearby dining options include Winston's Food & Spirits, an American restaurant and bar, and Papa Johns Pizza for quick, tasty pizza.
Which local businesses near Truist can assist with shipping and delivery needs?
Customers can use UPS Authorized Shipping Outlet and Pak Mail nearby for courier, delivery, and printing services.
What community amenities are close to Truist for wellness and recreation?
East Worthington Swim and Tennis offers gym facilities and pool services close to the Truist branch, perfect for staying active before or after banking.