Georgia's Own Credit Union

Reviews

• PR

  P Russell

  Sep 28, 2025
  5.0
  It is that time of year (fall) when property taxes are due (sigh). On Sept 9th, I walked into the branch not wanting to be there, but left with a HUGH smile on my face and a renewed happiness in my attitude. Why..... because of the great service and interaction I had with GA's Own, Cobb Pkwy , Universal Banker II - Nya Lang. It's never fun to withdraw large sums of money, but Ms Lang was so engaging, knowledgeable in her responsibilities and a breath of fresh air that the reason why I was there, took a back seat to just being able to have a great experience within the branch. She made my visit one that solidifies why I come into the branch as much as I can and not do everything via the drive-thru or ATM! Thanks GA's Own CU, keep ensuring your folks are encouraged to be the best versions of themselves, it is refreshing to be in their presence, Pam
• AY

  Asia Young

  Jul 24, 2025
  5.0
  Ms.Tina was excellent and very patient with my car loan process. She’s quick on her feet and is willing to change gears in order to make sure the client is satisfied
• DB

  Deb Bankston

  May 30, 2025
  3.0
  Online hours for drive through posted online specify drive through is available from 9 am to 5:30 pm on Friday. However, on May 30, 2025 the drive through was not open. I could see someone sitting at the desk for the drive through customers behind the closed blinds. This was at 12:40 pm. If closed for a lunch break that is fine, but they need to say closed for lunch or similar. Need to be consistent between availability posted online and actual hours.
• HO

  HAMM'Z at THE OAKS

  May 1, 2024
  5.0
  I've been a member of Ga Own for over 30 years. Customer service along with product offerings has been stellar since day 1 & has never wavered. Thank you Mrs. Carter.
• SS

  SEJ

  Jul 12, 2019
  4.0
  Initially, I met w/Vickie but later finalized my documents with Michelle. Vickie seems friendly and appears to be a person of her word, communicates efficiently and in a timely manner. The only con(s) is that when I expressed that I wanted to speak to her privately, after she informed me of a colleague shadowing her, she stated that the person works there and has to learn. Although, that is true I found that remark inconsiderate and dismissive of my concerns. If I encounter that in the future, I will request to see someone else because it isn't comfortable discussing the reason why one is seeking a personal loan, because that can be personal and was personal in my case (death). If it was a manager observing I would have felt differently. I'll also share that I don't think she is use to people who are financially literate and/or knowledgeable about credit and who knows what question's to ask and what to seek clarification on; asking questions/clarifications on a major thing before committing shouldn't be taken as a challenge or as being undermined. Nonetheless, I would definitely recommend clients to Vickie because she is honest and most importantly a person of her word and that is extremely important to me. I finalized everything with Michelle since Vickie was out and I needed time to review and discuss things concerning the loan contract because it is not wise to impulsively sign off on something without checking over everything. Michelle is very nice, but kind of hard to reach when it counts. And Ms. Cotton is always a 10 out of 10. She is very professional, thorough, honest and kind. The front staff are kind and welcoming!

Frequently Asked Questions About Georgia's Own Credit Union