Truist

1.9
13 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
606 CHERRY ST, MACON, GA
31201, United States

Hours

Reviews

1.9
13 reviews
5 stars
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1 star
10
  • VC
    Viviana Cooper
    Jul 31, 2025
    1.0
    It would be great if they’d answer their phone. What’s the point of having a phone number when they never use it?
  • CM
    Cyrus Mincey
    Jun 30, 2025
    1.0
    They NEVER pick up the phone.
  • CW
    Christopher Warner
    May 30, 2024
    1.0
    Can’t wait to get out of this trap of a bank, make it so hard for you to use YOUR money! After I close on my home I’ll be closing my account and leaving, can’t even use a restroom here.
  • DK
    D Kim
    Sep 7, 2021
    1.0
    Maxine M. Was rude and unprofessional. Use a different branch
  • SJ
    Sam Jones
    Aug 2, 2021
    5.0
    I go to Suntrust all over the city to do banking. Today I stopped in at the Gray hwy location where I met Ms. Hurt as a teller. Started off rough due to fact of an accounting error on my part unnoticed at the time. She was patient, kind, and professional through my error. Which at no point did she blame me(TY). This is much appreciated and definitely the bank I’ll recommend to others. Keep up the good work!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.