At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
It would be great if they’d answer their phone. What’s the point of having a phone number when they never use it?
CM
Cyrus Mincey
Jun 30, 2025
1.0
They NEVER pick up the phone.
CW
Christopher Warner
May 30, 2024
1.0
Can’t wait to get out of this trap of a bank, make it so hard for you to use YOUR money! After I close on my home I’ll be closing my account and leaving, can’t even use a restroom here.
DK
D Kim
Sep 7, 2021
1.0
Maxine M. Was rude and unprofessional. Use a different branch
SJ
Sam Jones
Aug 2, 2021
5.0
I go to Suntrust all over the city to do banking. Today I stopped in at the Gray hwy location where I met Ms. Hurt as a teller. Started off rough due to fact of an accounting error on my part unnoticed at the time.
She was patient, kind, and professional through my error. Which at no point did she blame me(TY). This is much appreciated and definitely the bank I’ll recommend to others. Keep up the good work!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Macon?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
When is the drive-through service available at Truist?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What banking products does Truist offer at this location?
Truist provides checking accounts, commercial banking, credit cards, loans, mortgage services, online and mobile banking, personal savings, small business banking, and wealth management.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours for immediate debit card access, or by phone at 844-4TRUIST during specified hours.
How do I activate my Truist debit card?
Activate your debit card online to enable digital purchases and in-person payments using your checking account funds.
Does Truist offer services in languages other than English?
Yes, Truist offers services in both English and Spanish to better serve its customers.
What nearby public services can I visit when coming to Truist at 606 Cherry St?
You can visit the Internal Revenue Service Taxpayer Assistance Center nearby for tax-related services if you need them along with your banking needs.
What dining options are available near Truist for a meal before or after my banking visit?
Nearby dining includes Baldinos Giant Jersey Subs, Greek Corner Deli, Roasted Cafe & Lounge, Parish on Cherry for Cajun and seafood, and Goss Fit, which also functions as a fast food restaurant and gym.
Are there any nearby ATMs around Truist Macon for quick cash withdrawals?
Yes, there is a Wells Fargo ATM close to the Truist location for your convenience.
What are some local services near Truist Macon that might complement my visit?
Nearby services include Angels at Home for home health care, Jones Cork for legal services, and various real estate agents like Say Yes 2 The Address Realty to assist with property needs.