Bank OZK

Reviews

• AB

  Aaliyah Brito

  Oct 12, 2023
  1.0
  Today I went in there with my sister because she wanted endorse her check to me because she's a minor and I'm over the age of 18. But when we got to the teller she told us my sister is a minor and she needs her parent. But that wasn't the issue, its the lack of customer service the lady had. She's middle aged with curly hair, wears glasses and has an accent. She was very rude, and wasn't welcoming at all. I never understand why you would work in a place that requires you to talk to customers, but you present yourself with a negative attitude.
• DB

  Donna Bohn

  Jul 1, 2022
  2.0
  ATM is down on Friday afternoon before 4th of July. One employee inside at teller window with a line and one teller working drive thru with a line. Very slow.
• MT

  marty thrasher

  Jan 20, 2020
  5.0
  Ann Gregory My Banker VP of Bank OZK Loganville and A Fellow Rotarian has gone beyond her call of duty. I met Ann about a year ago at a Rotary meeting in which I was introduced to her and Bank OZK. Having banked with another larger bank for nearly 30 years, I was a little slow to make the change since I am typically a creature of habit. The issue with the larger bank that I had was that I felt like I just became a number rather than a customer. The management and Employees changed Frequently and I just seemed to have gotten lost in the shuffle. After about a year of Ann’s friendship and courteousness, I Finally made the change. I started with my personal account, then eventually moved my business account With her bank. My wife and I have been treated like a king And Queen in which Ann has made Us feel so welcome. She literally hand delivered our debit cards to my wife and I At our place Of business and brought us a house warming gift to boot. ( coffee cups, a carrying bag and pens) Ann has made A lasting impression with us in which we know our money is in good hands with her impeccable Managerial skills and welcoming personality. No wonder why she has recently been Promoted to the commercial division As well. I would recommend for anyone to Bank with Bank OZK with your personal account or business account. I would strongly suggest that you meet Ann Gregory if you get the opportunity, you’ll be glad you did. She will make you feel welcome and will make you appreciate Good old fashioned hospitality. Marty & Jenifer Thrasher Dixie Exhaust Cleaning, LLC Grayson, Ga
• CT

  Cameron Tobin

  Sep 15, 2019
  1.0
  This situation is making me laugh. I left a review here a while back because none of the atms in my area were working. All were either shut down or just not functioning. Drove 25 mins to be able to use one. My review for some reason has been removed and it just goes to show what this bank is. Was not even 10 on a week night as I went to grayson,snellville and neither atm was working. Loganville as well was down. I'm confused on how all atms run by this bank were just not working making it impossible for me to withdraw or deposit things I needed asap.
• DP

  Drashti Patel

  Jul 13, 2019
  5.0
  Good service and good customer services

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