Worst experience ever!! If I could give them a zero, I would. I've been to this branch 3 times to find out when the vendor would be onsite to drill the safe deposit boxes as this branch is closing. I was told by the branch manager that I would receive a call to schedule a time; I never received a call. I was finally able to reach a representative at the branch who scheduled an appointment in the branch manager's absence for Friday at noon. I took off work, arrived on time at the branch (my 4th visit now) only to discover the representative who made the appointment was at lunch and the branch manager had no idea about the appointment. She did attempt to call the vendor but he had already left the area for the day headed to Woodstock. She instructed me to come back anytime between 9 am - 5 pm, Monday - Wednesday so I took off again on Monday. I asked if I needed an appointment and she said no and assured me the vendor would be there on Monday- Wednesday. This morning (which is Monday) when I was on my way to the branch, I called to ensure the vendor was there only to be told by the branch manager that they would only be there on Tuesday and Wednesday this week although she assured me on Friday that they would be there on Monday (this would have made my 5th visit). This is EXTEREMLY poor service and I would have expected better from a branch manager. To be asked to take off work yet again is beyond ridiculous and for what, to allow the same thing to happen again?! This level of sheer ineffiency and incompetance has created a very negative customer experience. At one time I considered moving other investements and assets to Well Fargo to have everything centrailized-this service experience confirmed I made the right decision by not doing so! No customer should ever be treated this way or given the run around like this. If this kind of service factored into the decision to close this branch, I fully understand why. It's so disappointing to see Wells Fargo allow this type of service delivery.
TS
The Sneaky Spoon
Jun 14, 2024
5.0
This location will be closing July 10th, but the assistance I received was amazing. Thanks for your help!
TW
T. Wood
Feb 10, 2017
5.0
Everyone that works here is always extremely friendly. Whenever I have to handle my financial business, I always come here.
What are the operating hours of Wells Fargo Bank at 2795 Lee Rd, Lithia Springs?
The Wells Fargo Bank at 2795 Lee Rd, Lithia Springs, GA operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the Wells Fargo Bank at 2795 Lee Rd currently open or closed?
This Wells Fargo Bank is currently closed.
Where can I find more information about the Wells Fargo ATM near 2795 Lee Rd?
You can learn more about the ATM near you by visiting the Wells Fargo locator website at https://www.wellsfargo.com/locator/bank/2795__LEE__RD_LITHIA__SPRINGS_GA_30122/.
What is the contact phone number for Wells Fargo Bank at 2795 Lee Rd?
The main phone number for Wells Fargo Bank at this location is +1 678-391-0266, and their toll-free number is +1 800-869-3557.
In what time zone is Wells Fargo Bank located at 2795 Lee Rd?
The bank is located in the America/New_York time zone.
What year was the Wells Fargo Bank at 2795 Lee Rd established?
This Wells Fargo Bank branch was established in 2010.
Which nearby food establishments can I visit before or after my banking at Wells Fargo on Lee Rd?
Nearby food places include McDonald's, Wendy's, Island Spice Grill and Wings, China Liu's Chinese Restaurant, Subway, Papa John's Pizza, American Deli, Station 1 Hot Wing Cafe, ZENSHI Handcrafted Sushi, and Zaxby's.
Are there any stores or shopping centers near Wells Fargo Bank on Lee Rd where I can shop?
Yes, nearby shopping options include Family Dollar, StyleCode Beauty Supply, Paradise Crossing shopping center, and Lithia Nails salon.
What convenient services are located near Wells Fargo Bank that might be useful for customers?
Nearby useful services include CITGO gas station, Western Union money transfer services, H&R Block for financial services, PostalAnnex and Goin' Postal Lithia Springs for shipping and freight services, and a Shell Recharge EV charging station.
How can the nearby places assist customers visiting Wells Fargo Bank at 2795 Lee Rd?
Customers can fuel up at CITGO or recharge electric vehicles at Shell Recharge, grab a meal at nearby restaurants like McDonald's or Island Spice Grill, run errands at Family Dollar or Paradise Crossing, and handle shipping needs at PostalAnnex or Goin' Postal Lithia Springs, making the visit convenient and efficient.