Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
57 reviews
5 stars
17
4 stars
2
3 stars
4
2 stars
4
1 star
30
- ZMZubair MeghjaniSep 26, 20251.0Had to wait over 1 hour to make a wire transfer nobody picks up the phone they don’t have enough people are not accommodating at all one of the worst banks and locations I have ever used and been to! If I could leave 0 stars I would
- MVMarisol ValadezJun 28, 20251.0I visited on Saturday to make a wire transfer and waited in line for about 30 minutes, only to be told that this transaction had to be handled by a “banker” in the office. The issue wasn’t just the delay, it was the complete lack of communication or organization. The bankers were in their offices with other clients and never stepped out to acknowledge the growing line of people waiting. No staff member was available to greet customers, provide direction, or explain which services required a banker versus a teller. At other branches, I’ve always been able to complete wire transfers directly with a teller without any problems. This experience was frustrating, inefficient, and poorly managed. I will not be coming back to this location.
- AMayeem masaniDec 27, 20241.0The queue at this branch is unacceptable. Every visit results in long wait times, with no apparent effort from the staff or management to improve the process. It’s clear that the branch is understaffed or poorly managed, and this needs immediate attention. Customers deserve better service, especially when time is valuable.
- ABAaron BaumoelDec 18, 20241.0Wasted my time tellers. Were just talking amongst themselves had fo leave and use atm
- APAditi PatelMar 14, 20225.0Very good staff.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Lilburn?
The drive-through at Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular business hours for the Truist branch in Lilburn?
Truist Lilburn branch is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account at Truist?
You can open an account online, visit the branch during business hours, or call 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
Do I need both a debit card and checks for a checking account at Truist?
Checking accounts are ideal for everyday transactions like purchases and deposits, while savings accounts are for saving money for goals or emergencies. You can choose accounts based on your needs.
How do I activate my debit card from Truist?
You can activate your debit card online to use it for digital purchases and in-person payments.
What banking products and services does Truist in Lilburn offer?
Truist offers checking and savings accounts, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and online & mobile banking.
Are there any nearby ATMs to the Truist Lilburn branch?
Yes, there is a Truist ATM near the branch, as well as multiple Bank of America ATMs nearby for your convenience.
What local dining options are near Truist in Lilburn?
Nearby dining includes Burger King and Le Sorelle Ristorante Italiano for Italian cuisine and pizza, as well as Shalimar Kabab House offering Indian, Pakistani, and Middle Eastern food.
Can I combine a visit to Truist with other local services nearby?
Yes, the branch is near various services like Book Nook bookstore, Lilburn Police Department, and health providers like Next Step Psychiatry and Instant Care Medical Center, making it easy to run multiple errands.
How can I make an appointment at Truist Lilburn?
You can schedule an appointment online through Truist's reservation portal at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.