Truist

1.8
55 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3590 CLUB DR, LAWRENCEVILLE, GA
30044, United States

Hours

Reviews

1.8
55 reviews
5 stars
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2
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1
1 star
42
  • AV
    Amanda V
    Nov 10, 2025
    1.0
    My first visit to at this location and it was disappointing due to Nelly Morales’ poor customer service. Her tone and attitude were unpleasant, and rather than communicating clearly, she spoke in a condescending manner.
  • AM
    Anna Mae
    Sep 22, 2025
    3.0
    Nice people. Haven't had a problem yet. But there is a banker there who will upsell a lot to try and convince you to open unnecessary accounts with them. It just makes me feel that I have to be on guard when I step into the building.
  • KG
    Katherine Garcia
    Sep 3, 2025
    1.0
    The African American lady with the little trophy on her window must hate her job. Please do better with customer service there’s no reason I stood there 20 minutes to get attended to be met with her horrible attitude. Which consisted of tossing the pen, my card, my id, and my withdrawal through the little slot. No thank you no hey nothing. A straight up I can help who’s next I told her I needed a withdraw and she STARED at me. At your grown age please learn some manners or get a job you like.
  • DD
    Dunni
    Aug 11, 2025
    1.0
    Quyen Dang is super rude. Lied to me about having to have an appointment to do a simple transaction on my account she turned me away before she could even pull up my account personally I felt like I was discriminated against and will be reaching out to corporate for a solution
  • JC
    Jackson Coffield
    Jun 27, 2025
    5.0
    Christiana was super helpful and patient with me and my situation the whole time I was there. She is a rockstar that goes above and beyond!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.