Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
44 reviews
5 stars
16
4 stars
1
3 stars0
2 stars
5
1 star
22
- AWAyanna WorthenAug 1, 20241.0The worst group of customer service I have ever met in my life. I have been up here 3 times in the past month and on TWO occasions, they transcribed the address wrong for my transactions and wiring. One guy said the other guy did the wrong address so he canceled and ordered a new one. Two weeks later the card shows up, apparently it was the right address. So i try to make a payment today and it says "account inactive". I have been waiting for permanent card for a month. Otw to the bank for a fourth time.
- JHJohn HocieniecFeb 8, 20245.0Had a problem with a Bestbuy transaction, over $3000, and Denise Fields did a great job getting this resolved. Thank You Denise
- NNNatalia (Narwhaaaaal)Apr 29, 20231.0Genuinely and consistently the worst bank. The tellers who do their job get the life and joy sucked out until they quit, and everyone else is too lazy to even do what their job entails. Being in customer service myself, I know how exhausted we all are out here, but I'm asking for the bare minimum so I can do MY job in a timely manner. Tellers and management constantly on their cell phones, taking personal phone calls holding up the lines, drive-thru wait times can be 5+ minutes just to be acknowledged even when staff is there and there's a chime inside to notify the tellers (notice that they may have literally one person handling all accounts because they cannot keep employees worth anything). Been using this bank over 6 years and the negative experiences far outweigh the positive. Wouldn't go if there was another option for me, personally.
- MLMike LanningOct 5, 20175.0Trust in the Sun
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours for regular banking services?
The Truist branch is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new checking or savings account online at Truist?
Yes, you can open a checking or savings account online. Debit cards and checks will be mailed to you, or you can visit a branch to get a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your debit card online to begin making digital purchases and in-person payments using your checking account.
What types of banking products does Truist offer?
Truist offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
What services are available by appointment at Truist?
Services like Trust Services, Leasing Services, and Cash Management are available by appointment at Truist.
How can I schedule an appointment with Truist?
You can schedule an appointment online through Truist's reservation URL at https://truistconsumerbank.my.site.com/s/.
Are there other banks near Truist in Kennesaw?
Yes, nearby banks include Renasant Bank, Georgia Trust Bank, and Fifth Third Bank, providing additional options for business and personal banking needs.
What dining options are near Truist if I want to grab a meal?
Nearby dining options include Whataburger for fast food, Marlow's Tavern for pub-style dining, Chick-fil-A for chicken meals, and Olive And Bloom if you're interested in a hair salon visit after dining.
Are there hotels near Truist for travelers or visitors?
Yes, nearby hotels include Embassy Suites by Hilton Atlanta Kennesaw Town Center and Southern Hospitality, providing convenient accommodations close to Truist.