Wells Fargo Bank

2.5
48 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
4580 Jimmy Lee Smith Pkwy, Hiram, GA
30141, United States

Hours

Reviews

2.5
48 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars
2
1 star
27
  • CJ
    Christopherjones Jones
    Nov 7, 2025
    1.0
    I have never been treated like this trying to cash a check this bank has very bad customer service
  • AW
    Anette Wieler
    Aug 15, 2025
    5.0
    We had a wonderful experience at this branch. Staff was able to accommodate us at an earlier time, even though they didn’t have to. I would like to give a special shout out to Ms Mazile for her kindness and patience. As well as her colleagues. Thank you!
  • LE
    Luis Escobar
    Nov 18, 2024
    1.0
    Horrible service, nothing but automated calls and when you try to speak to banker, you get put on hold for half an hour and then they tell you they’re unable to take your call. Not to mention walk in is also laughably bad. No one explains anything to you. Taking the little things of what banks are supposed to do for granted until you they stop working
  • MK
    Mudassar Khan
    Apr 3, 2023
    5.0
    Ms. Novelette was such a great manager to deal with. I m so glad I came here as she gave me her time and understood my issue and handled it in the best professional and ethical way. Don’t have words for such an amazing manager with a great customer service. And this is my go to location now. I will strongly recommend this location for a pleasant and great representatives to deal with.
  • AB
    A B
    Aug 6, 2018
    1.0
    Service here is always very difficult, and stressful. I come in to make a deposit into my account "no cash back" just straight deposit and I'm treated like I am a criminal. I have all information that is needed on the back of the check, "name on the account, account number, as well as I insert my debt card in at the teller counter entering my PIN #". Its not like I am asking for cash back from "My Own Account", but still must I be treated this way just to deposit a check into my own account? Customer service and wait time in the line here at this location is horrible, stressful, and unpleasant.

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank at 4580 Jimmy Lee Smith Pkwy offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.

What are the regular banking hours for Wells Fargo Bank in Hiram, GA?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.