Truist

2.6
65 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
42 METROMONT RD, HIRAM, GA
30141, United States

Hours

Reviews

2.6
65 reviews
5 stars
23
4 stars
1
3 stars
1
2 stars
7
1 star
33
  • JB
    Jacob Bowey
    Aug 5, 2025
    1.0
    Can’t ever get a call back when you call them. Just shows how much they care for there customer service.
  • CA
    Charles Allen
    Jul 25, 2025
    1.0
    So I needed to actually come into a branch to process an ACH that I'm unable to do on the mobile app. Stood in line for 15 mins to be told I needed to have a banker process the ACH, a teller cannot. I've been waiting 30 mins + for something that will take 5 mins. I know it's Friday at lunchtime so expected a bit of a line, but this wait seems excessive.
  • SS
    Skye
    Nov 15, 2022
    1.0
    The worst bank. Can’t do anything for you and extremely rude. Making sure all of our accounts get closed and moved to a different bank.
  • BW
    Brandon Winters
    Oct 28, 2021
    5.0
    This bank is absolutely amazing.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.