At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Visited this branch to purchase a cashiers check. I handed the teller Eric my ID and debit card, he then goes on to ask for verification questions? A recent purchase and amount. I open my online banking and gave him one. I even showed it to him on my phone and he goes on to ask me to give him another transaction? Like really? I have 3 accounts with this bank, Wells Fargo and credit union and never had to deal with this before! Like why do they want to waste peoples times? Not just that but every time I have to do a transaction it’s always an issue with Truist customer service. It doesn’t even make sense at this point.
RR
R Robinson
Oct 21, 2025
5.0
Quick service friendly tellers smiling faces
LJ
Lance Justus
Jun 18, 2024
1.0
Absolutely terrible customer service. They will hold their business customer's funds with no explanation.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Grayson?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the branch hours for Truist in Grayson?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours, or by calling 844-4TRUIST. Opening online requires waiting for your debit card by mail, while the branch provides an instant temporary debit card.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital and in-person purchases using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
What services does the Truist Grayson branch provide?
Services include deposit transactions, loans, credit cards, mortgage and insurance services, investment and wealth management, treasury and trust services, and foreign currency exchange.
Are there any ATMs near Truist Grayson?
Yes, there is a Truist ATM nearby as well as Coinme and Ria Money Transfer ATMs for financial services and currency exchange.
What dining options are near Truist in Grayson?
Nearby dining spots include Zaxby's, El Ranchero Mexican Grill & Bar, China Cafe, Pancake House, Subway, Jersey Mike's Subs, Marco's Pizza, Wings Sport Grill, and Joe's All American Grill.
Are there any automotive services near the Truist branch?
Yes, Just Tires and Goodyear Auto Service are nearby for tire sales, repairs, and oil changes.
What languages are supported at Truist Grayson?
Truist in Grayson supports both English and Spanish to assist customers.