Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
32 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
1
1 star
12
- RRR RobinsonOct 21, 20255.0Quick service friendly tellers smiling faces
- DSdryc solutionsJul 13, 20251.0I’ll been banking for years on this bank, few days ago went to make a deposit . The teller name. Angel said I can’t came in with my emotional support dog . This was the first bank ever said that I move large amounts on this bank I my considered to take my business somewhere else
- SKSteve KunklerJan 23, 20211.0Wow -Were do I start the manager should be fired he is soooooo rude.When I told him that I called the number on Saturday and his voice said that they were closed he denied it like I have nothing better to do than make that up but not just that he has been rude every time I have had any inter action with him.I am about to be a former customer after 20 years Thanks to this fool -keep up the sorry customer relations and see how long you last!!!!
- AAAntonio AguirreAug 2, 20171.0NO STARS. I don't understand why is it so hard to commit to customer service first. If it was my bank branch I would definitely encourage my employees to start smiling, welcoming better, customer memorization, etc. I have giving you plenty of opportunity to earn my business, but when you have employees like Judi Phearson that has zero patience or any good attributes when it comes to her job, I'm done! I have come several times to get change for my business. It gets extremely annoying when Judi has always the incorrect attitude to ask you if you have an account in order to get change. As I mentioned, "learned your current customer's faces, especially your business partners." Yesterday I was so disappointed that literally topped it off. This lady obviously has something against me personally, I walk in, get in line, there are two tellers, one being Judi. As soon as it was my turn she points her index finger up by telling me "I'm at lunch" and literally stays there leaving me, the last customer standing up. I wait again and go the other teller to get a cashier's check, when Judi over hears what I needed and took her time to go back to her station and find a policy to report a transaction if it's more than $3k. She couldn't find it, but she remembered there was one.... But then she finally found it and then took the time to explain it to the air. So at the end of the story, Judi Phearson ignored me and has the nerve to say I'm "the teller coordinator." Way to go SunTrust! You just lost another business and personal account. Suggestion: get rid of Judi before she runs off more customers
- RBRuben BrasoveanuOct 29, 20165.0It's open Saturday!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Grayson?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the branch hours for Truist in Grayson?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours, or by calling 844-4TRUIST. Opening online requires waiting for your debit card by mail, while the branch provides an instant temporary debit card.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital and in-person purchases using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
What services does the Truist Grayson branch provide?
Services include deposit transactions, loans, credit cards, mortgage and insurance services, investment and wealth management, treasury and trust services, and foreign currency exchange.
Are there any ATMs near Truist Grayson?
Yes, there is a Truist ATM nearby as well as Coinme and Ria Money Transfer ATMs for financial services and currency exchange.
What dining options are near Truist in Grayson?
Nearby dining spots include Zaxby's, El Ranchero Mexican Grill & Bar, China Cafe, Pancake House, Subway, Jersey Mike's Subs, Marco's Pizza, Wings Sport Grill, and Joe's All American Grill.
Are there any automotive services near the Truist branch?
Yes, Just Tires and Goodyear Auto Service are nearby for tire sales, repairs, and oil changes.
What languages are supported at Truist Grayson?
Truist in Grayson supports both English and Spanish to assist customers.