Truist

3.1
33 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1949 ROSEBUD RD, GRAYSON, GA
30017, United States

Hours

Reviews

3.1
33 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
1
1 star
13
  • JJ
    Johanna Campozano (Jojo)
    Dec 2, 2025
    1.0
    Visited this branch to purchase a cashiers check. I handed the teller Eric my ID and debit card, he then goes on to ask for verification questions? A recent purchase and amount. I open my online banking and gave him one. I even showed it to him on my phone and he goes on to ask me to give him another transaction? Like really? I have 3 accounts with this bank, Wells Fargo and credit union and never had to deal with this before! Like why do they want to waste peoples times? Not just that but every time I have to do a transaction it’s always an issue with Truist customer service. It doesn’t even make sense at this point.
  • RR
    R Robinson
    Oct 21, 2025
    5.0
    Quick service friendly tellers smiling faces
  • LJ
    Lance Justus
    Jun 18, 2024
    1.0
    Absolutely terrible customer service. They will hold their business customer's funds with no explanation.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.