Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
22 reviews
5 stars
9
4 stars0
3 stars
1
2 stars
1
1 star
11
- ASanthony searsAug 16, 20251.0For a whole week I've been trying to get this Bank on the phone I have a CD they renewed at 0.02% and my grace period runs out on a Sunday. No return phone calls whatsoever. The 1-800 number they can't roll my CD over into my savings for me doesn't make no sense at all.
- RCRich CampbellApr 5, 20221.0Cold unfriendly bank. Horrible customer service... I'm closing all accounts
- KLKatherine LovellSep 7, 20211.0Do not appreciate being asked to get out of the drive-through line walk through the rain and be around everybody and their brother and their germs inside the building instead of just circling back around through the drive-through line, I even asked I'd I could circle to the back of the line and was denied with an extremely rude attitude. I will be email corporate.
- HSHeather SebeliusJan 28, 20201.0The customer service at this branch is HORRIBLE! I will use the extra gas to go to Browns bridge or Oakwood branch.
- DMDave MorrisonMar 22, 20161.0This bank branch is located where the oldest home in Gainesville, GA used to be. The old home was demolished during the night in order for this bank to be built there. It's bad enough that such a landmark was torn down, but to do that at night is so wrong! Clearly it was done while no one would be watching. You decide if you want to do business with such a bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday to Friday from 9:00 AM until 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
What financial products does Truist offer at this location?
Truist offers a variety of products including checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). At the branch, you can receive a temporary debit card immediately. Online accounts require a waiting period for card delivery.
Do I need a debit card and checks for everyday banking at Truist?
Checking accounts at Truist support everyday transactions such as online purchases, debit card payments, checks, and deposits. Savings accounts are designed for saving towards goals or emergencies.
How do I activate my new Truist debit card?
You can activate your Truist debit card online, enabling you to make digital purchases and in-person payments using your checking account funds.
What nearby places can I visit around the Truist branch on Jesse Jewell Parkway?
Near Truist, you can visit Poultry Park and Georgia Poultry Park for outdoor recreation, or enjoy a meal at restaurants like IHOP, Sully's Steamers, and Whataburger.
Are there other banking services or ATMs near this Truist location?
Yes, nearby banking options include the Truist ATM, BB&T Mortgage, United Community bank, and Cadence Bank, providing customers with multiple financial service choices.
What nearby accommodations are available if I am visiting the Truist branch?
Nearby accommodations include Hampton Inn Gainesville and Hampton by Hilton, convenient options for travelers or customers requiring overnight stays.
What services does Truist provide related to loans and financial planning?
Truist offers a range of services including business loans, personal loans, mortgage loans, home equity lines of credit, financial planning, investment services, and insurance products.