Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.6
20 reviews
5 stars
12
4 stars0
3 stars
2
2 stars
1
1 star
5
- CGClay GreenwayMay 18, 20255.0Great service!
- SSShannaKJun 25, 20215.0Went into the branch to open a new account and change details of a second account. Jessie Ortiz was so pleasant and helpful. Excellent customer service!
- BMBill MottFeb 22, 20193.0The tellers and employees here are amazing and the location is great but the new manager is horrible. She doesn't care about customer service. If it weren't for the other great employees at Suntrust i would have switched banks.
- AAAMBER AllenSep 9, 20171.0VERY RUDE CUSTOMER SERVICE AT THIS LOCATION, CAME IN RIGHT AT 5:50 THIS PAST FRIDAY AND THE TELLER ACTED LIKE IT WAS A HUGE INCONVENIENCE FOR HER TO ADDRESS THE PROBLEM I WAS HAVING WITH MY ACCOUNT, DEMANDED LOUDLY FOR HER COWORKER TO LOCK THE DOORS AS SOON AS I CAME IN HAD AN ATTITUDE WITH ME AND WAS ROLLING HER EYES, WHEN I TOLD HER I WOULD BE REPORTING HER SHE LAUGHED IT OFF AND RUDELY REPLIED THE HOURS THE MANAGER WOULD BE IN THE NEXT MORNING,IM VERY OFFENDED AND WILL NOT EVER GO BACK TO THIS LOCATION AGAIN! LADY IF YOU DONT LIKE YOUR JOB GET A NEW ONE DONT TAKE IT OUT ON YOUR CUSTOMERS!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch in Gainesville, GA is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at this Truist location?
The drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I open a new account with Truist?
You can open an account online, visit the branch during business hours to receive a temporary debit card immediately, or call Truist at 844-4TRUIST during their phone support hours.
What types of accounts does Truist offer to meet my banking needs?
Truist offers checking accounts for daily transactions like debit card purchases and check deposits, and savings accounts for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and payments with funds from your checking account.
What services can I find at this Truist branch?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing and cash management services by appointment, and foreign currency exchange.
Which nearby places can I visit for coffee or snacks before or after my visit to Truist?
Nearby, you can visit Starbucks or Kroger Fuel Center, which also serves coffee and convenience store items, as well as Wendy's for fast food options.
Are there any nearby dining options close to Truist's Gainesville branch?
Yes, several dining options are close by, including Pueblos Mexican Cuisine for Tex-Mex, The Hickory Pig for barbecue, Biscuit Barn and Burger & Shake for American fast food, Papa Johns Pizza and Domino's Pizza for pizza lovers.
Where can I find financial services or ATMs near this Truist location?
There is a Truist ATM located nearby for your convenience. Additionally, Edward Jones offers financial advising and investing services close to this branch.
What nearby healthcare and veterinary services are available around Truist?
Nearby healthcare services include BenchMark Physical Therapy and Northeast Georgia Physicians Group OB/GYN for medical needs, as well as Blue Waters Animal Hospital for veterinary care.