Truist

3.2
28 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
355 SHALLOWFORD RD NW, GAINESVILLE, GA
30504, United States

Hours

Reviews

3.2
28 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star
11
  • LP
    Legacy Pawn
    Nov 21, 2025
    5.0
    Best Bank! Always come in to make withdraws and Samantha is always fast and very kind! Highly recommend this location.
  • WB
    William Bollenbach
    Nov 18, 2025
    5.0
    Patricia, the branch leader was very helpful and friendly. I had a problem at another branch with a check that wasn't mine being deducted from my account. The professionalism of Patricia and her courtesy towards me saved me from closing all my accounts over a bank error that another branch seemed to have no clue as to how to correct and how to treat a long time customer.
  • BG
    Brett Gussoff
    Aug 20, 2025
    5.0
    Ordered a new debit card on the phone with Elijah and it was quick and painless. Had all my info on standby and his service was impeccable. Patience of a shaolin munk and seemed genuinely happy to help. Walked into the bank as of 10/25/2025 and was helped my Valeria. She was so kind. I had a few problems with my account and she walked me thru how to fix them step by step. Truly a great person. Will be back just because of her. She's amazing.
  • VD
    Victor Daniel
    Jul 27, 2018
    1.0
    Place sucks.... they only have 2 people working the front all the time... always a 45 min wait to cash a check.... must be low on money cant afford to hire more people

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.