Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
28 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star
11
- LPLegacy Pawn2 days ago5.0Best Bank! Always come in to make withdraws and Samantha is always fast and very kind! Highly recommend this location.
- WBWilliam Bollenbach5 days ago5.0Patricia, the branch leader was very helpful and friendly. I had a problem at another branch with a check that wasn't mine being deducted from my account. The professionalism of Patricia and her courtesy towards me saved me from closing all my accounts over a bank error that another branch seemed to have no clue as to how to correct and how to treat a long time customer.
- BGBrett GussoffAug 20, 20255.0Ordered a new debit card on the phone with Elijah and it was quick and painless. Had all my info on standby and his service was impeccable. Patience of a shaolin munk and seemed genuinely happy to help. Walked into the bank as of 10/25/2025 and was helped my Valeria. She was so kind. I had a few problems with my account and she walked me thru how to fix them step by step. Truly a great person. Will be back just because of her. She's amazing.
- JRJ RJan 28, 20221.0Highly dont reccomend they will lie and say you over drawn take your money but you never ever did over draw i sent the CEO an email and a guy from corprate called and he said he caint explain why that happen when looking at the system law suit will be pending
- JNJeff NguyenMar 10, 20215.0Banked with SunTrust since I’ve obtained a debit card at the age of 16. Never had any issues with them. Never had to tell them I’m traveling and not to lock my account, no unnecessary lock outs like Regions, and the staff is very helpful with everything. Branches in Gwinnett County consistently REQUIRE to see my wife whenever we want to withdraw or deposit for some reason but not here. They make transactions very easy.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Gainesville, GA?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a local branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that Truist CDs must be opened in person at a branch.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments.
What services and products does Truist offer at this location?
Services include deposit transactions, loans, credit cards, mortgage, investment, trust services, and more. Products include checking, commercial accounts, credit cards, mortgages, personal savings, and small business banking.
Where is Truist located in Gainesville, GA?
Truist is located at 355 Shallowford Rd NW, Hall, Gainesville, GA 30504, USA.
What languages are spoken at this Truist branch?
English and Spanish are spoken at the Gainesville Truist branch.
What are Truist's branch business hours?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Are there dining options near Truist in Gainesville?
Yes, nearby you can find Firehouse Subs for sandwiches, Moe's Southwest Grill for Tex-Mex, and Bubble Bees Tea Taiwan for bubble tea and smoothies—great spots to grab a bite before or after your banking visit.
Can I find automotive services near Truist in Gainesville?
Yes, Discount Tire and Discount Tire Store offer tire sales and repair nearby. Americas Best Automotive and Angle Automotive provide general automotive repair and services.
Are there convenient gas stations near the Truist branch?
Murphy USA gas stations and convenience stores are located near Truist, which can be convenient for customers stopping by for fuel or snacks during their visit.