First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Horrible service! I just brought them a check from their own bank and they refused to cash it because it had “marks” from a previous bank on it. Absolutely ridiculous. Take your money far away from these hacks!
WG
Wade Giles
Feb 14, 2025
1.0
So many things. After 7 years they still can’t figure out why I can’t add my card to my Apple wallet. I’ve moved and just because you change your address in the app doesn’t mean anything. And lawd don’t change your phone number! Digital banking is always down. Called the Gainesville branch to get my balance and Tricia I guess just didn’t feel like it and told me I had to come in. Didn’t try to verify me or anything just said have a good day and hung up. Called back and spoke with Nicole, she wanted my name and number to call me back lol ok I’m waiting with anticipation. Got married and changed my name and got a new card, a new card came in the mail with my old name. Everything is just a complete hassle with this bank. I held on for 7 years and it’s time to move on lol
WH
Waldoe Hammond
Aug 10, 2024
1.0
Open a checking account online went to withdraw my fund and was denied access to my money because of the color of my skin! STAY FAR AWAY FROM THIS BRANCH LOCATION IF YOUR DARK THEY WILL PUT HOLDS ON THE ACCOUNT!!!
RS
Renee Sweeney
Aug 2, 2024
5.0
EXCELLENT customer service; services tailored to small businesses. Nicole has been great to work with!
ZW
zach whyte
Jul 12, 2024
5.0
Nicole was amazing! Great bank for business owners.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Gainesville?
First Citizens Bank in Gainesville is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank in Gainesville have drive-through banking services?
Yes, the drive-through services at First Citizens Bank in Gainesville are available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank in Gainesville open on public holidays?
First Citizens Bank in Gainesville is closed on major public holidays including November 11, November 27, December 25, and January 1.
What financial products does First Citizens Bank in Gainesville offer?
They offer a variety of products including checking and savings accounts, personal and business lending, home equity, credit cards, online and mobile services, merchant services, and business credit cards.
What services are provided by First Citizens Bank in Gainesville?
The bank provides business lending among its services to support its customers' financial needs.
Where is First Citizens Bank located in Gainesville?
First Citizens Bank is located at 643 E E Butler Parkway, Gainesville, GA 30501, United States.
How can I contact First Citizens Bank in Gainesville?
You can reach them by phone at +17705360607 or send a fax to +19848673595.
What nearby places can customers visit before or after banking at First Citizens Bank?
Customers can visit nearby places such as Hunt Brothers Pizza for a meal or Kelley’s Tavern and Grill for dining and drinks.
Are there other financial institutions near First Citizens Bank in Gainesville?
Yes, nearby financial institutions include Chattahoochee Bank of Georgia and Noble Finance if you need additional banking or financial services.
What nearby services are available to assist with real estate matters near First Citizens Bank?
Several real estate agents such as The Betancourt Real Estate Team, Billy Maynard Realtor, and Gisselle Cerrato Real Estate operate nearby to help with real estate needs.