First Citizens Bank

3.0
8 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
643 E E Butler Parkway, Gainesville, GA
30501, United States

Hours

Reviews

3.0
8 reviews
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  • LH
    Lucas Hill (Hillsideskillz)
    May 20, 2025
    1.0
    Horrible service! I just brought them a check from their own bank and they refused to cash it because it had “marks” from a previous bank on it. Absolutely ridiculous. Take your money far away from these hacks!
  • WG
    Wade Giles
    Feb 14, 2025
    1.0
    So many things. After 7 years they still can’t figure out why I can’t add my card to my Apple wallet. I’ve moved and just because you change your address in the app doesn’t mean anything. And lawd don’t change your phone number! Digital banking is always down. Called the Gainesville branch to get my balance and Tricia I guess just didn’t feel like it and told me I had to come in. Didn’t try to verify me or anything just said have a good day and hung up. Called back and spoke with Nicole, she wanted my name and number to call me back lol ok I’m waiting with anticipation. Got married and changed my name and got a new card, a new card came in the mail with my old name. Everything is just a complete hassle with this bank. I held on for 7 years and it’s time to move on lol
  • WH
    Waldoe Hammond
    Aug 10, 2024
    1.0
    Open a checking account online went to withdraw my fund and was denied access to my money because of the color of my skin! STAY FAR AWAY FROM THIS BRANCH LOCATION IF YOUR DARK THEY WILL PUT HOLDS ON THE ACCOUNT!!!
  • RS
    Renee Sweeney
    Aug 2, 2024
    5.0
    EXCELLENT customer service; services tailored to small businesses. Nicole has been great to work with!
  • ZW
    zach whyte
    Jul 12, 2024
    5.0
    Nicole was amazing! Great bank for business owners.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Gainesville?

First Citizens Bank in Gainesville is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank in Gainesville have drive-through banking services?

Yes, the drive-through services at First Citizens Bank in Gainesville are available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.