At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Never staffed with enough tellers.
It's always a ridiculous wait time.
I feel bad for the pressure on the few that are there.
Brass, hire more help, please.
AA
Alejandro Alvarez
Feb 3, 2022
4.0
Excellent bank
KA
Kenna Allen
Jul 17, 2021
1.0
Not the most customer service driven branch. Most of the time they are not ready to open at 9am to serve customers. Left the bank at 9:05 am this morning and they still were not open. UGH very frustrating.
KB
Kayley Bell
Aug 5, 2016
1.0
I had a horrible experience today at Suntrust. Normally the service is amazing. Today when I went in a new blonde overset lady took care of me. I've never seen her before she must be new. I've been on bed rest for the past week unable to work scrambling money up for my last bill. I asked her if she could transfer my savings into my checkings and she repeated the low number out loud repeatedly as well as giving me a hard time as if the money in my account determines the service she gives. Then I joked and said to the other clerk "I should've went to you" then she asked why? And I said because you are trying to argue with me. And she said how am I trying to argue (trying to argue). I'm sick and the last thing I wanted was to argue. She continued with phrases like "oh let me not tell you what I just did since you don't want me talking to you" and so forth. And the funny thing is she DIDNT even do what I asked her to do!!! I was so unpleased with the service I didn't even care enough to go back in and get the problem fixed. Mainly because I knew she was going to try to argue again. I will never take my business there again.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular opening hours for Truist at 4676 Hog Mountain Rd?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services?
Yes, Truist provides drive-through banking from Monday to Friday, 9:00 AM to 5:00 PM. Drive-through is closed on weekends.
What products and services does Truist provide?
Truist offers products such as checking, commercial accounts, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management. Services include deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance, investment services, treasury services, trust services, wire transfers, and foreign currency exchange.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by calling 844-4TRUIST. Opening at a branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital purchases and in-person payments linked to your checking account.
Are there any nearby ATMs to Truist at 4676 Hog Mountain Rd?
Yes, there is a Wells Fargo ATM nearby which you can use for convenient cash withdrawals and deposits.
What local dining options are near Truist for a meal before or after my visit?
You can check out Shane's Rib Shack for barbecue and southern-style food, or enjoy coffee at Lucky Goat Coffee Co., both located near Truist.
Where can I find beauty and spa services near the Truist branch?
Nearby beauty and spa options include Kyera's Skin Care, Hair By Sabrina, Salon Pure Aveda, and Its Brittany B Hair.
Does Truist provide services in languages other than English?
Yes, Truist offers services in both English and Spanish to accommodate diverse customer needs.
How can I manage my Truist account on my mobile device?
You can download the Truist mobile app available on iOS and Android to manage your accounts conveniently from your smartphone.