Truist

3.4
14 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4676 HOG MOUNTAIN RD, FLOWERY BRANCH, GA
30542, United States

Hours

Reviews

3.4
14 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
3
1 star
3
  • FD
    Freddy Dee
    Jul 5, 2023
    2.0
    Never staffed with enough tellers. It's always a ridiculous wait time. I feel bad for the pressure on the few that are there. Brass, hire more help, please.
  • AA
    Alejandro Alvarez
    Feb 3, 2022
    4.0
    Excellent bank
  • KA
    Kenna Allen
    Jul 17, 2021
    1.0
    Not the most customer service driven branch. Most of the time they are not ready to open at 9am to serve customers. Left the bank at 9:05 am this morning and they still were not open. UGH very frustrating.
  • KB
    Kayley Bell
    Aug 5, 2016
    1.0
    I had a horrible experience today at Suntrust. Normally the service is amazing. Today when I went in a new blonde overset lady took care of me. I've never seen her before she must be new. I've been on bed rest for the past week unable to work scrambling money up for my last bill. I asked her if she could transfer my savings into my checkings and she repeated the low number out loud repeatedly as well as giving me a hard time as if the money in my account determines the service she gives. Then I joked and said to the other clerk "I should've went to you" then she asked why? And I said because you are trying to argue with me. And she said how am I trying to argue (trying to argue). I'm sick and the last thing I wanted was to argue. She continued with phrases like "oh let me not tell you what I just did since you don't want me talking to you" and so forth. And the funny thing is she DIDNT even do what I asked her to do!!! I was so unpleased with the service I didn't even care enough to go back in and get the problem fixed. Mainly because I knew she was going to try to argue again. I will never take my business there again.
  • JM
    Judith McFarland
    Apr 24, 2014
    5.0
    They are not closed!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.