Bank OZK

Reviews

• CG

  Clinton Gordon

  Sep 8, 2025
  1.0
  This is not a branch I've ever visited before but they're terrible. Went in to try to make a withdrawal from my savings account and even with two forms of ID plus my bank ozk card the branch manager refused my funds on the basis of I didn't have power of attorney. Power of attorney doesn't affect me withdrawing funds from an account that I own. Highly under qualified managerial staff.
• DT

  Dave Talley

  Jan 25, 2024
  1.0
  I opened a business account with this branch 4 months ago.I had deposit a cashier's check from another bank from a recent account I add.Although they credited me of 5k.But when tired to cash the check it was red flagged for sixty days.On top of that the time I was diagnosed with Leukemia so I been taking Chemotherapy .So through Christmas I had to make this work with my bills and Doctors appointment.. now that the 60 days is over with I still have not received any funds this is a stress me out majorly to where I can't even pay my rent I have not even received any type of notification or anything . And all the branch can tell me is the back office is the one that's holding the funds and they will have to send it to the other branch that which is United community Bank where I had my other account can someone please help me with this situation
• GU

  Google User

  Oct 30, 2023
  5.0
  Terrific branch. Security officer greets everyone at the front door and I can't think of a visit that he hasn't opened the door for me, the bank staff is always smiling and more than happy to help with whatever request(s) you may have. For most of my visits, I was bringing in lots of rolled coins that had to be counted and then requesting several boxes of coins in exchange. There are many other Bank OZK branches that will not honor my request for change, saying, "there is a coin shortage", "we have to reserve all of our coins for businesses only", "we can't just give you that amount of coins", just to name a few of their excuses. The awesome staff at this branch, however, have never given me any issues, nor have they questioned why I need the coins. I couldn't be any more satisfied with every experience I have at this particular Bank OZK. Special thanks to Aaron Blakes, AVP Banking Center Manager, for being so kind and professional. I apologize for not knowing any of the other staff members by name, or I would personally thank them also.

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