Truist

3.4
25 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
894 MADDOX DR, EAST ELLIJAY, GA
30540, United States

Hours

Reviews

3.4
25 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • JO
    John Oudin
    Oct 11, 2022
    1.0
    As one other reviewer mentioned, this is not the Truist location to go to for customer service. I went in to get a simple Notary today on a US Government Treasury Dept. form which clearly stated Notary accepted. The clerk at the counter not only looked at me (a longtime SunTrust customer) with contempt for bothering her, but she refused to Notarize the form as it "didn't look right". Maybe I should write The Secretary of the Treasury and tell him his Government issued forms are inadequate for bank clerks?
  • YH
    Yvonne Hooper
    Jun 7, 2022
    5.0
    Very fast and friendly, I would refer this bank to family and friends.
  • RA
    Ruth Arenz
    Mar 24, 2022
    1.0
    When it was BBT it was a great bank. Now everything is terrible. Poor customer service. Maybe the people in the actual office here are good the Truist part is NoT!
  • AJ
    Allen Jensen
    Aug 13, 2018
    1.0
    Wanted to open new account. Only person who could seemed to have gone home at 1:30pm and were asked to wait 20 minutes more after already waiting 10 minutes (bank was mostly empty). I tried to create account online but after repeated failures, on 4th try, looked like it worked only to get an email saying I had to call some 800 number due to problems. No customer service, people not present at branch during business hours, horrible online system.
  • JB
    Jim berman
    Mar 25, 2017
    5.0
    Perfect!!!😃

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.