Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.7
27 reviews
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1 star
22
- KKKelliSep 9, 20251.0I had a checking account and money market account almost a year. This is the worse experience I have ever. They put my account on hold so I went into the location and requested to have both of my accounts canceled they said no problem. I said all documents to cancel and they sent me a letter it was canceled and I was given a copy. I didn’t hear anything from Truist. Well this week I got a call about my account they stated it was in collections. Um I canceled my accounts my balance was 0 when I closed it. Now they are harrasing me for no reason. This is a horrible untrustworthy bank. Do not bank with them they will say everything is good then call you a liar. Pathetic to take people’s money.
- MLMarina LapayevaAug 31, 20251.0Terrible location. First, the ATM machine ate my money and I didn't see it in the account. A few days later, I came to make an appointment with a notary, simply to certify signatures (after the divorce, I needed to remove my husband's name from the mortgage, and one of the documents had to be signed by both of us in the presence of a notary. They refused me, citing the fact that the notary would only help me if the mortgage was from this bank (what difference does it make where the mortgage is from (?)). I clarified that I have been a long-term client of this bank and we just need to certify signatures, I was refused a second time... This is the first time I encountered such a service
- JFjean froletJun 4, 20251.0Terrible service. Have done business with them under one name or another for 30 years. We tried to get a new car loan (we have great credit). After spending time with a manager who tried to sell us on financial instruments we agreed on terms. They never got back to us to finalize the deal. Never answered calls and basically just dropped us. Very unprofessional. It it wasn’t such a pain to switch banks I would do so in a heartbeat.
- KWKerry WardMay 30, 20251.0Could be the worst bank teller in the history of bank tellers Counting with numbers doesn’t seem to be strong point with the lady that unfortunately always seems to be there
- KOKerry OesterleMar 18, 20221.0Y'all need to update your hours of operation. I never used to have to worry about getting to Truist-suntrust before 6pm on FRIDAYS because they always have closed at 6pm on Friday avd alot of people get paid on Friday. Not that anyone at Truist cares but i work in the Medical field and closing an hour early on Friday makes no sense because of Covid? You've been open all day! Whose to say your first customer of the day didn't have Covid. It's very much a hassle. I can't help that the boss is old school and still gives paper checks or i wouldn't bother trying to make it. INCONVENIENCE and the reasoning is lame TRUIST! Terrible decision but like I said y'all don't care.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular operating hours?
The Truist branch in Dunwoody is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at the Truist Dunwoody branch?
The drive-through window operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online for convenience, at a Truist branch to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487), available Monday to Friday from 8 AM to 8 PM and Saturday from 8 AM to 5 PM.
What types of accounts does Truist offer?
Truist offers checking accounts suitable for day-to-day transactions and savings accounts designed for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start using it for digital purchases and in-person payments.
What services does Truist provide at the Dunwoody branch?
The branch offers services including deposit transactions, business loans, credit cards, mortgage loans, investment services, trust services by appointment, foreign currency exchange, and more.
Are there nearby dining options around the Truist Dunwoody branch?
Yes, nearby restaurants include Wasabi House (sushi), Simha Fusion, Old Hickory House (barbecue), J Christopher's (American breakfast and brunch), Carbonara Dunwoody (Italian), and Breadwinner (cafe and bakery).
Where can I find nearby shopping centers and boutiques near Truist?
Close to the Truist Dunwoody branch, you can shop at Pendleton of Dunwoody, Shapes Dance and Aerobicwear, Shops Of Dunwoody shopping center, and Under the Pecan Tree gift and jewelry shop.
Can I visit nearby wellness and beauty services after banking at Truist?
Nearby you can find Charisma Hair Salon - Dunwoody, Salon Colour, Robert Alan @ Salon Colour, Fibi's Chair beauty salons, Your CBD Store SunMed offering supplements and chiropractic services, as well as Benchmark Physical Therapy.
How can nearby public services and financial institutions assist customers visiting Truist?
Nearby financial services like Synovus Bank and Western Union provide additional banking and money transfer options, while Labcorp at Walgreens offers medical lab services, making it convenient for customers to manage various errands in one area.