Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
28 reviews
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1 star
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- MMmzslee20111 day ago4.0I went into the Dunwoody branch and I was impressed by the manager, Denise. She very professional, pleasant, and proficient in helping me with my financial needs.
- KKKelliSep 9, 20251.0I had a checking account and money market account almost a year. This is the worse experience I have ever. They put my account on hold so I went into the location and requested to have both of my accounts canceled they said no problem. I said all documents to cancel and they sent me a letter it was canceled and I was given a copy. I didn’t hear anything from Truist. Well this week I got a call about my account they stated it was in collections. Um I canceled my accounts my balance was 0 when I closed it. Now they are harrasing me for no reason. This is a horrible untrustworthy bank. Do not bank with them they will say everything is good then call you a liar. Pathetic to take people’s money.
- MLMarina LapayevaAug 31, 20251.0Terrible location. First, the ATM machine ate my money and I didn't see it in the account. A few days later, I came to make an appointment with a notary, simply to certify signatures (after the divorce, I needed to remove my husband's name from the mortgage, and one of the documents had to be signed by both of us in the presence of a notary. They refused me, citing the fact that the notary would only help me if the mortgage was from this bank (what difference does it make where the mortgage is from (?)). I clarified that I have been a long-term client of this bank and we just need to certify signatures, I was refused a second time... This is the first time I encountered such a service
- GBGlenn BobeApr 28, 20251.0Horrible customer service at this branch. So bad, that I am closing multiple personal and business accounts after a 25 year client relationship.
- JPJamie PartridgeFeb 11, 20231.0Opened my bank account not even 3 weeks ago - he had my ID to make my account and still spelt my name wrong so everything was wrong and had to go above his head to beg to get it fixed. Branch never answers the phone - he only called back bc a supervisor through their support line was trying to get in contact on my behalf. Was also supposed to get my debit card and had to keep calling bc I haven’t yet. One day they said to give it more time, legit next day representative said it’s lost in mail and charged me $30 to get sent a new one since I didn’t want to wait another 2 weeks for something that wasn’t my fault. Nothing but a nightmare!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular operating hours?
The Truist branch in Dunwoody is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at the Truist Dunwoody branch?
The drive-through window operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online for convenience, at a Truist branch to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487), available Monday to Friday from 8 AM to 8 PM and Saturday from 8 AM to 5 PM.
What types of accounts does Truist offer?
Truist offers checking accounts suitable for day-to-day transactions and savings accounts designed for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start using it for digital purchases and in-person payments.
What services does Truist provide at the Dunwoody branch?
The branch offers services including deposit transactions, business loans, credit cards, mortgage loans, investment services, trust services by appointment, foreign currency exchange, and more.
Are there nearby dining options around the Truist Dunwoody branch?
Yes, nearby restaurants include Wasabi House (sushi), Simha Fusion, Old Hickory House (barbecue), J Christopher's (American breakfast and brunch), Carbonara Dunwoody (Italian), and Breadwinner (cafe and bakery).
Where can I find nearby shopping centers and boutiques near Truist?
Close to the Truist Dunwoody branch, you can shop at Pendleton of Dunwoody, Shapes Dance and Aerobicwear, Shops Of Dunwoody shopping center, and Under the Pecan Tree gift and jewelry shop.
Can I visit nearby wellness and beauty services after banking at Truist?
Nearby you can find Charisma Hair Salon - Dunwoody, Salon Colour, Robert Alan @ Salon Colour, Fibi's Chair beauty salons, Your CBD Store SunMed offering supplements and chiropractic services, as well as Benchmark Physical Therapy.
How can nearby public services and financial institutions assist customers visiting Truist?
Nearby financial services like Synovus Bank and Western Union provide additional banking and money transfer options, while Labcorp at Walgreens offers medical lab services, making it convenient for customers to manage various errands in one area.