Truist

2.1
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3209 BUFORD HWY, DULUTH, GA
30096, United States

Hours

Reviews

2.1
23 reviews
5 stars
6
4 stars
0
3 stars
1
2 stars
0
1 star
16
  • SK
    Shannon Kucaj
    Aug 13, 2025
    1.0
    Really bad customer service. The branch manager was really uninformed about everything.
  • OG
    Oscar Galvez
    Jun 23, 2025
    5.0
    i have been banking with them 4 years now. They are always willing to help.
  • BO
    Bobbi Outlaw-Crouch
    Sep 15, 2022
    1.0
    DO NOT do business with this bank. They are slow and useless! I originally opened up a business account online and all was well until I had to visit the local branch. I only came to this one since it was closet to my house. Big mistake! Let's just say 3 trips later and a whole month later, they still haven't closed my account after I signed documents asking them to do so. They never answer the phone and when I had to go into the bank to make a wire transfer, the process took over an hour! They also held my business check for over two weeks when the funds were good! I'm literally on the phone with customer service, while typing this review (they actually answer the phone) trying to get my account closed. Of course now they are trying to get me to go back into the branch to do what was already done a month ago. Stay away if you need a bank to actually go into! The other reviews are right on point! Use online only banks, much better support for busy people like myself!
  • DB
    Dejan Beganovic
    Mar 23, 2022
    1.0
    Bank tellers seem inexperienced, super slow, and rude. This place has a uneasy vibe. People here are on edge or something.
  • CP
    C P
    May 3, 2018
    1.0
    The tellers and the manager should be trained on how to properly deal with all transactions

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.