At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Really bad customer service. The branch manager was really uninformed about everything.
OG
Oscar Galvez
Jun 23, 2025
5.0
i have been banking with them 4 years now. They are always willing to help.
BO
Bobbi Outlaw-Crouch
Sep 15, 2022
1.0
DO NOT do business with this bank. They are slow and useless! I originally opened up a business account online and all was well until I had to visit the local branch. I only came to this one since it was closet to my house. Big mistake! Let's just say 3 trips later and a whole month later, they still haven't closed my account after I signed documents asking them to do so. They never answer the phone and when I had to go into the bank to make a wire transfer, the process took over an hour! They also held my business check for over two weeks when the funds were good! I'm literally on the phone with customer service, while typing this review (they actually answer the phone) trying to get my account closed. Of course now they are trying to get me to go back into the branch to do what was already done a month ago. Stay away if you need a bank to actually go into! The other reviews are right on point! Use online only banks, much better support for busy people like myself!
DB
Dejan Beganovic
Mar 23, 2022
1.0
Bank tellers seem inexperienced, super slow, and rude. This place has a uneasy vibe. People here are on edge or something.
CP
C P
May 3, 2018
1.0
The tellers and the manager should be trained on how to properly deal with all transactions
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Duluth, GA?
Truist in Duluth, GA is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the drive-through hours at the Truist Duluth branch?
The drive-through at the Truist Duluth branch operates Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a checking or savings account at Truist, and what are the differences?
Yes, you can open both checking and savings accounts at Truist. Checking accounts are for everyday transactions like purchases and bill payments, while savings accounts are intended for saving money towards goals or emergencies.
What methods are available for opening a new account at Truist?
You can open a new account online, in a branch, or by phone. Online applications require waiting for your debit card by mail, branch visits provide an immediate temporary debit card, and phone service is available Monday to Saturday during specified hours.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments using your checking account.
What types of banking products and services does Truist offer?
Truist offers products such as checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Does Truist support multiple languages at their Duluth branch?
Yes, Truist provides services in both English and Spanish at the Duluth branch.
Which nearby banks are located close to the Truist branch in Duluth?
Nearby banks include Suntrust Bank and another Truist branch, providing options for your banking needs in the area.
Are there any food and beverage options near Truist in Duluth?
Yes, near Truist Duluth you can find several options including Dunkin', Pizza Hut, Dairy Queen, and a Family Restaurant for dining before or after your visit.
What local services are available near Truist Duluth for health and wellness?
Nearby services include Gwinnett Family Chiropractic, Bliss Family Medicine, Flossophie Children's Dentistry, and Atlanta Plus Urgent Care for various health and wellness needs.