Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
28 reviews
5 stars
8
4 stars
1
3 stars0
2 stars
4
1 star
15
- IKIkram KarimaAug 14, 20251.0Worst location and bad customer service. They have a big building with ONE employee who does wire transfers. Horrible experience they make me wait for an hour without service.
- TDTania DubonJul 16, 20251.0Poor customer service. They have a big building but just 2 cashiers, they see you standing in line waiting and seems they don’t care that you are there. ATM always is down. I had my account when this bank was Suntrust and they had great service and now as Truist is worst.
- MJM JJan 25, 20231.0The worst Truist Bank branch. They are very rude and don’t care about customer service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open from 9:00 AM to 5:00 PM Monday through Friday.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
What services does Truist offer at this location?
Truist offers services including deposit transactions, loans such as business and mortgage loans, credit cards, investment and treasury services, trust services by appointment, night depository service, foreign currency exchange, and insurance services.
What types of bank accounts can I open at Truist?
You can open checking accounts for day-to-day transactions and savings accounts to save money for your goals or emergency fund.
How can I open a new account at Truist?
You can open a new account online, by phone, or in person at a Truist branch. Opening in-branch allows you to receive a temporary debit card immediately. CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases using the cash in your checking account.
What are the branch hours of operation at Truist?
Truist branch hours are 9:00 AM to 5:00 PM Monday through Friday and 9:00 AM to 12:00 PM on Saturday. The branch is closed on Sunday.
What nearby medical centers can customers visit around Truist at Sugarloaf?
Nearby medical centers include Emory Orthopaedics & Spine Center at Sugarloaf, Emory Heart & Vascular Center at Duluth, and Emory Healthcare's Emory Orthopaedics and Spine Center, which provide convenient health services for customers in the area.
Which nearby mortgage lenders are close to Truist for additional loan needs?
Nearby mortgage lenders include BB&T Mortgage and KeyWorth Bank, providing customers with additional options for home financing needs close to Truist.
Are there nearby places to eat or relax after visiting Truist?
Yes, nearby you can enjoy dining at Frankie’s The Steakhouse or relax at The 1818 Club, both excellent options for a meal or socializing after your bank visit.