This branch is terrible about waiting on their customers. Today, I have been waiting 85 minutes to speak to someone regarding our safe deposit box and adding an authorized user to an account. I have the forms filled out and signed because I was here last week and spent 45 minutes waiting to speak to a bank rep & getting forms. Anyway, this is ridiculous. There are many other financial institutions and I'm considering transferring elsewhere.
DC
Daniel Craig
Nov 13, 2025
1.0
Understaffed and incredibly slow
SD
Sharkey Drummond
Oct 6, 2025
1.0
I had spoken to a lady Friday of last week about wanting to apply for a personal loan. I informed her I'm from Alabama and that work in Hiram Ga. She informed me that everything looked good and that I would need to come in and open an account to complete the transaction. I came in today and I didn't stand a chance simply because I am from Alabama. The bank didn't get the chance to see my information nor my credit score. The bank didn't tell me no the employee's did.
SB
Stephanie Brown
Sep 11, 2025
5.0
The customer service is always awesome Edward and the rest of the tellers go above and beyond, but this morning I was there and there was such an odor in the lobby. It was vile It smelt like sewage. It was so bad and the sweet lady helping me her station was right by where the odor was coming from. You could tell it was coming from the bathroom. This problem needs to be fixed immediately. You can’t expect your customers to come in stand in line or even stand and talk to their tellers with this terrific odor, it was awful. You can tell it’s some kind of sewage or septic problem Please fix
Frequently Asked Questions About Georgia's Own Credit Union
What are the regular business hours for Georgia's Own Credit Union in Douglasville?
Georgia's Own Credit Union in Douglasville is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Is the drive-thru service available at this location, and what are its hours?
Yes, the drive-thru is available Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. Note that Saturday hours are drive-thru only.
Does Georgia's Own Credit Union in Douglasville observe any holidays?
Yes, the branch is closed on several holidays including Veterans Day, Thanksgiving Day, Christmas Day, New Year's Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, and others. Some holidays have reduced hours from 9:00 AM to 1:00 PM.
What banking products and services does Georgia's Own Credit Union offer at the Douglasville branch?
They offer Auto Loans, Credit Cards, Mortgages, Home Equity loans, Personal Loans, Student Loans, Checking and Savings Accounts, Online Banking, Commercial Banking, 24/7 ATM, Coin Counter, Drive-thru, Instant Issue Debit Card, Safe Boxes, and Gold Medallion & Notary Services.
Where is Georgia's Own Credit Union branch located in Douglasville?
The branch is located at 5895 Stewart Parkway, Douglasville, GA 30135, United States.
How can I contact Georgia's Own Credit Union in Douglasville by phone?
You can reach the branch at local phone number +1 404-874-1166 or the toll-free number +1 800-533-2062.
Are there any nearby educational or community facilities close to the Douglasville branch?
Yes, the Georgia Highlands College Library Douglasville and Crossroads Academy are nearby. Visitors might find it convenient to visit the credit union before or after accessing these educational facilities.
What nearby healthcare services are available around Georgia's Own Credit Union in Douglasville?
Nearby healthcare services include Douglas Dental Care, BWell Medical and Wellness Center, Restoration Counseling, and ONE Community Health Solution. You can conveniently manage your banking needs before or after visiting these medical centers.
Are there places for dining or entertainment near Georgia's Own Credit Union in Douglasville?
Yes, nearby you can find Taco Bell for quick dining and Escape USA LLC., an amusement park featuring escape rooms for entertainment.
Does the Douglasville branch have wheelchair accessible entrance and drive-through?
Yes, the Douglasville branch has a wheelchair accessible entrance and a drive-through facility for your convenience.