Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
21 reviews
5 stars
10
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1
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2 stars
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1 star
7
- JSJim SampsonAug 16, 20241.0They have a very high turnover rate, the branch manager is totally indifferent towards customers. He has a very poor attitude, such as that's something you can do nothing about,when you do not agree & ask for a explanation . Poor poor attitude
- MMMadison MontgomeryDec 29, 20201.0I’m about to go to a different bank! I have to wait 1-2 hours everytime I make a deposit because they are just so slow and then I finally get my check for my income tax money and they put a hold on it as soon as I deposit it! I needed that money instantly considering I have bills that are behind due to covid. This is ridiculous!
- AEAmy EvansApr 5, 20181.0WORSE CUTOMER EXPERIENCE TODAY. I needed change the teller told me I gave her less money than I did I recounted the money tried to get change and still didnt manage too after s 30 minute wait and being trested rudely by the staff. Unacceptable when my boss banks with them
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Douglas, GA?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a checking or savings account at Truist online?
Yes, you can open your account online and receive your debit card and checks by mail. Alternatively, visiting a branch allows you to get a temporary debit card immediately.
What services are offered at Truist Douglas branch?
Services include deposit transactions, retail and business loans, mortgage loans, credit cards, night depository service, insurance, investment, treasury, trust services, and foreign currency exchange.
Is there an option to schedule an appointment at Truist Douglas?
Yes, you can make an appointment online through their reservation portal to meet with a banker or financial consultant.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using funds from your checking account.
What languages are supported at the Truist branch in Douglas?
The Douglas Truist branch provides services in English and Spanish.
What nearby landmarks or businesses can customers visit when coming to Truist Douglas?
Nearby places include The Mall of Douglas for shopping, Jin Jin Chinese Restaurant for dining, and the Coffee County Courthouse for government services, making it easy to combine errands or activities around your bank visit.
Are there any nearby ATMs affiliated with Truist around the Douglas branch?
Yes, there is a Truist ATM located near the branch for convenient cash withdrawals and deposits outside of banking hours.
Where can I find financial advising services near Truist Douglas?
Griffis Wealth Management, located nearby, offers professional financial advising and investment services to complement your banking needs at Truist.
What are some nearby retail and boutique shops customers might visit after banking at Truist Douglas?
Customers can explore local boutiques such as Carver & Co. Boutique, Emmy & Company Boutique LLC, and Berry & Bree Boutique for women's clothing and fashion accessories close to the Truist branch.