Wells Fargo Bank

2.7
42 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
1 W Court Square, Decatur, GA
30030, United States

Hours

Reviews

2.7
42 reviews
5 stars
15
4 stars
3
3 stars
0
2 stars
1
1 star
23
  • XW
    Xiaomin Wang
    Sep 30, 2025
    5.0
    This branch has been our main bank because of its convenient location. We always receive friendly and knowledgeable service here. Today, Charles Floyd went above and beyond by helping me install the Google Pay app on my phone. Really appreciate the excellent customer support!
  • TT
    Tez
    Oct 15, 2020
    1.0
    They are never answer their phone!!
  • GS
    G S
    Aug 20, 2020
    1.0
    There is no drive thru ATM or Drive thru teller. The branch is in a busy downtown area with no parking and is completely useless. Why did they move from the previous location which was blocks away and much more convenient?
  • AT
    Alduan Tartt
    Oct 13, 2017
    1.0
    I had a very poor experience with personal banker, Brittney Kennedy, who was nice but poorly trained and unprofessional. I requested bank statements which was not a problem. However, the qualities were poor and were difficult to read due to the ink quality. I simply pointed out that I needed new statements and showed her the poor quality and instead of reprinting them she replied, "We are out of toner." Initially, I laughed because I thought she was joking and being jovial but she really expected me to walk away believing that Wells Fargo bank did not have anymore toner. I asked for a manager, Trent Fox, and was informed that we would be "unavailable" for thirty minutes and then they had to close. I was also informed that branch manager, Jaimie Robbins, was out of town for two weeks. I had to go and get another banker to put toner in the copier so that I could get bank statements. I was not offended but embarrassed that Wells Fargo would allow a branch to be run so unprofessionally in the heart of downtown Decatur. I no longer want to bank with this location and I would like corporate to train (not fire- I do believe in grace) the personal banker because she is going to cause them to lose a lot of customers with this level of embarrassing lack of professionalism.

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank at 1 W Court Square in Decatur offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the operating hours for Wells Fargo Bank in Decatur?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.