Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.8
24 reviews
5 stars
16
4 stars
1
3 stars0
2 stars0
1 star
7
- JJJanKNov 3, 20255.0Great service and friendly people who are always ready to help you.
- VMVee McConnellSep 23, 20255.0I've been to this bank a ton, and I've had nothing but good experiences with the employees. I feel that this particular location attracts grumpy and even irate customers. I don't know why. It's really weird. I've been to many other Truist locations, this is by far the best in terms of customer service, but the worst in terms of other customers. There was almost a physical altercation once. It was crazy.
- DFDJ ForresterJul 29, 20251.0Terrible location. Never enough staff to do anything.
- FLFrank LawtonAug 14, 20214.0Great branch with friendly people
- JAJack ArwoodFeb 1, 20185.0Brand new SunTrust with Teller Connect. Remote teller services until 8pm! Debt card not needed at teller connect drive thru. Fast friendly services.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist on weekdays?
Truist is open from 9:00 AM to 5:00 PM, Monday through Friday.
Is there a drive-through service available at Truist Decatur location?
No, the drive-through service is closed every day of the week at this location.
How can I open a new account with Truist?
You can open an account online, by phone, or by visiting a branch in person. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to use it for digital and in-person purchases.
What types of accounts does Truist offer for everyday banking and saving?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergencies.
What languages are supported at the Truist Decatur branch?
Services are available in English and Spanish.
Can I schedule an appointment with Truist Decatur branch?
Yes, you can schedule an appointment online at Truist's appointment reservation website.
What nearby dining options are available near Truist at 2591 Blackmon Dr?
You can visit First Watch for breakfast and brunch, Piccadilly for southern cuisine, Subway for sandwiches, or Tiff's Treats bakery nearby.
Are there any wellness or relaxation centers close to Truist Decatur branch?
Yes, nearby wellness options include Collective Bliss spa, Decatur Yoga & Pilates studio, Massage Heights Decatur, and Simply Massage therapy center.
What local services for pet care and health are near Truist Decatur?
Banfield Pet Hospital, a veterinary and diagnostic services provider, is conveniently located nearby.