Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
44 reviews
5 stars
14
4 stars
2
3 stars0
2 stars
1
1 star
27
- AGAndre GavinNov 7, 20251.0What you truly expect from candler rd a hot mess for sure. Employees are not hopeful unless you’re trying to open an investment account or loan. Laughed at me trying to get a temporary card. Needs to be shut down or rebuild
- MLMichelle LackeyOct 14, 20255.0This was more than just a banking experience, this was a God Experience!! Hakeem Linton was wonderful, he is my personal banker from now on…He was heaven sent and not only did he help me with opening up an account, he had a word from God for me….He is a true gentleman that loves his job, I thought about not banking with them after I left due to the fact that, some features they offer, my current bank has, Truist doesn’t, I can get paid 2 days earlier, and use my debit card on Apple Pay right away before they send me my debit card in the mail…but after consideration the experience I had at the bank with Hakeem was a beautiful one that I can’t forget…
- AFAirreiona FunderburgOct 10, 20251.0The customer service in this location is HORRRRRRIBLE . please get it together . If I could go under a 1 i would ..
- KHKING HAILESELASIYASep 23, 20251.0They will steal your money. Run from them 🏃 …. They have been charging my checking account $20 maintenance fee for the whole year and I found out after a year and I have been with them for over five years. Once I found out, I have closed down my accounts and took my money somewhere else.
- KTKay TSep 15, 20255.0Hakeem Linton is bomb! He had me in and out swiftly!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open from 9:00 AM to 5:00 PM, Monday through Friday.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
Can I open a checking or savings account at Truist online?
Yes, you can open your new account online and receive your debit card and checks by mail. Alternatively, you can visit a branch to get a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using funds from your checking account.
Where is Truist located?
Truist is located at 2727 Candler Rd, Dekalb, Decatur, GA 30034, United States.
What services does Truist offer?
Truist offers services including deposit transactions, business and personal loans, credit cards, mortgage loans, insurance services, investment services, treasury and trust services, foreign currency exchange, and cash management by appointment.
What are the main phone numbers to contact Truist?
You can reach Truist by calling the main phone at +1 404-479-5203 or the mobile phone at +1 800-330-4684.
Are there any restaurants near Truist where I can eat before or after my visit?
Yes, near Truist you can find Nations Cafe Afro-Caribbean Soul Food, J & T BBQ and Cajun Grill, Hungry AF Decatur, Candler Food Corner, Burger King, Dunkin', and Baskin-Robbins for a variety of dining options.
What automotive services are available near Truist?
Near Truist, Goodyear Auto Service and Goodyear tire shops provide tire repair, oil changes, and automotive maintenance services. There is also Smart Start Ignition Interlock for automotive equipment needs.
Are there any beauty and spa services close to Truist?
Yes, nearby beauty and spa options include Dramatic Design (beauty salon and barber), Gigi's Hair Studio, Kemi African Hairbraiding, and Trap Nails and Spa for hair and nail care.