Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
46 reviews
5 stars
20
4 stars
4
3 stars
2
2 stars
2
1 star
18
- WBWilliam BollenbachNov 14, 20251.0This is the worst bank branch I have ever seen. Long story short, they charged my business account for someone else's check for $1100. Clearly it was a completely different business. Went to get it corrected and spent over an hour the first day trying to get them to put the money back in my account. They filled out a dispute form and said it should be corrected the next day. Next morning, I get an email saying they received my dispute and would investigate and they may need more info from me in the future. Needless to say, I was pissed. Went back the next morning and still could not get the damn manager to come out of his closed office. Waited over an hour for him to supposedly get off the phone. He finally came out after I yelled thru the door that I was not leaving. He refused ti do anything about it saying it would take time. This branch had no clue how to treat a customer that has been with them for over 26 years. They should fire this manager immediately as the whole bank is in dire need of training.
- ABAmber BanksOct 27, 20251.0Used to be the highlight of my day as I frequent several times a week. Recently, with new management, you can tell customer service is not the priority. No one here understands urgency. Will be taking my business account elsewhere.
- JAJustin AndrewsSep 23, 20251.0Always puts holds on my checks with no explanations. How much money do they make using our money for weeks to loan out or play around with while we miss payments and struggle? It's my money and I need it now. Switching back to Chase.
- BBBrandonSep 8, 20251.0Opened an account 1 month ago. Moved a few thousand dollars over from another savings account. Had 2, 4 figure direct deposits go in. My 5 figure check got held for 10 days. For no reason. I have requested a debit card 3 times (because they dont automatically send one) and I still dont have it. It has been 2 months since we opened this account and I still do not have a debit card. Now they want to charge me $30 to expedite a card. It took 12 days for my wife to get hers. All these issues with a new account. No thanks. I am going back to chase.
- JMJeff MohlerAug 26, 20251.0This bank has gone downhill horribly from a customer service standpoint. I have had accounts there for almost 20 years.. going back to when it was BB&T. The customer service deteriorated once it became Truist. Six months ago after repeated mistakes on their part regarding deposits going into the incorrect account as intended, I opened multiple accounts at another bank down the street. I still kept a minimum amount of funds in the Truist accounts in order to keep them open. My wife and I went back into Truist yesterday in order to open another account there and fund it. After sitting in the lobby for 40 minutes, being completely ignored, I was ONCE AGAIN reminded why I left this bank in the first place. It appears that the staff is afraid to make eye contact with you, because that might mean that they would then have to serve you. The employees themselves also look like they don't even want to be working there. HORRIBLE CUSTOMER SERVICE.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Dawsonville?
The drive-through at Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the general business hours for Truist in Dawsonville?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
What types of accounts does Truist offer?
Truist offers a variety of accounts including checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What products and services does Truist provide?
Truist offers products such as checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Which nearby restaurants can I visit before or after my appointment at Truist?
Nearby restaurants include Zaxby's Chicken Fingers & Buffalo Wings, McDonald's, Bojangles' Famous Chicken 'n Biscuits, Culver's, Kani House Japanese Restaurant, Little Caesars pizza, and Subway. These provide a variety of dining options conveniently close to the bank.
Are there any nearby gas stations where I can refuel my car when visiting Truist?
Yes, Chevron Station Dawsonville and Texaco are nearby gas stations where you can refuel conveniently before or after visiting Truist.
Is there an ATM near Truist in Dawsonville?
Yes, there is a Truist ATM nearby, providing convenient access to cash withdrawals and deposits.
What other banks or financial services are located near Truist in Dawsonville?
Nearby financial institutions include BB&T, United Community Bank, Western Union money transfer services, and Dawson 4 financial service center.