Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
33 reviews
5 stars
13
4 stars
2
3 stars0
2 stars
2
1 star
16
- GCGeorge cudabcomOct 18, 20255.0I love this bank been coming here over 14 years always had great interactions. It's Saturday right now and they even opened up early for me. Thanks truist
- PNPhuong NguyenSep 29, 20251.0Waited over 3 hours in this branch for a wire to go through on Friday. Me and my client wasted our entire day there. Then today, Monday, I was informed that it was never processed. I was scammed by the associate named Jin Park. My client even told me that the bank called (I’m assuming the associate) and informed them to don’t go through with the transaction and that it was cheaper to buy online. That’s infuriating to find out a bank is interfering with a transaction. The goods were already given to my client as we thought the wire was completed. I had to drive over 2 hours just to get to this bank and retrieve my goods back. Why would Truist inform their client to not go through with the transaction and keep the goods? The associate was also rude and spoke in Korean the entire time, so I was not sure what they were planning. Terrible experience for me and my client. Please stay away from this bank and especially that associate that scammed me. Their name is Jin Park.
- LJLawrence JacksonJul 2, 20251.0I see why this branch gets such poor ratings. I went in last week just to see if they cashed AMX Travelers Cheques. Bank teller wasn’t sure and asked another teammate if the bank cashes travelers cheques. Teammate responded they never have before. I expressed that just because you haven’t before doesn’t mean you can’t. First teller said, let her check it out. She then asked if I had a deposit account. I indicated I did not have a deposit account but I did have a mortgage loan. She then replied, they couldn’t do anything without a deposit account. The whole experienced left me feeling this bank is not concerned with my needs and merely looking for an excuse to just shoots me out the door. I begin to think maybe I was being profiled because of the way I was dressed, or the color of my skin. As a retired bank regulator, I was in and out of banks my whole career and realize the value of good customer service for a diverse clientele, especially for those that have a banking relationship. If only I could easily move my mortgage, I’d severe all relationship with Truist. Either way, I don’t expect to visit this branch location again.
- BBBrayan BerriosMar 26, 20241.0They closed my account and they refused to mail me my debit card 🤷♂️ i was furious… i call them about it and they put me on hold. Terrible customer service
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Dacula, GA?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Does Truist offer drive-through banking hours? If so, what are they?
Yes, Truist has drive-through service Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
Truist offers checking and savings accounts. Checking accounts are for everyday transactions like debit card purchases and writing checks, while savings accounts help you save for goals or emergencies.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
To activate your Truist debit card, you can do so online, which allows you to make digital purchases and in-person payments using your checking account.
What financial services does Truist provide?
Truist provides services including deposit transactions, loans, credit cards, mortgage lending, insurance, investment services, treasury services, trust services, business banking, and foreign currency exchange.
Is there an option to schedule appointments at Truist?
Yes, you can schedule appointments via their reservation URL to meet with financial consultants or to handle specific services by appointment.
What are some dining options near Truist in Dacula, GA?
Nearby dining options include Arby's, Burger King, Wendy's, Raising Cane's, Moe's Southwest Grill, Firehouse Subs, Gyro City, Five Guys, Starbucks, Zaxby's, and Hokkaido Ramen House, offering a variety of fast food, American, Mexican, Greek, and Japanese cuisine.
Are there other banks or financial institutions near Truist?
Yes, other nearby banks include Wells Fargo and BB&T, providing additional financial services close to Truist's location in Dacula.
What nearby services related to personal care and beauty can customers visit after banking at Truist?
Nearby personal care and beauty services include Supercuts (hair salon), Da Vinci Nails and Spa, Sport Clips Haircuts of Hamilton Mill, Modern Nail and Skin Care, B-Tan Hamilton Mill, and B - Tan tanning salons.