Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
28 reviews
5 stars
8
4 stars
4
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1 star
16
- EAEeryn AnnSep 4, 20255.0Nextdoor for attorney pow wow. Btw my LinkedIn password : DiCaprioFoundation33. Gonna have to …. Stayed tuned. 9/11/25: Patriots Act Edition
- JPJeff PillmanAug 9, 20251.0I can't come over here during the week. I work an hour away. I came over here at 9 o'clock in the morning. When they opened up and I was told I could wait 15 minutes. It's now 9:47am, and they haven't even talk to me about if I can wait a little longer or not. Terrible terrible customer service. They've been charging me fees on my accounts for years, and I was debating whether to close my accounts, but I wanted to talk to them first.Now I will close my accounts.
- LCLari ClauerDec 5, 20221.0I have been banking at this branch for almost 40 years. Due to recent staff changes, the customer service is now horrendous and I do not want these tellers handling my money. I have personally witnessed them making fun of customers when they leave. When I take my deposit for work, with the deposit slip already filled out, I have to wait while the teller adds the checks multiple times and then runs them through a machine that constantly jams. When I ask if they can just run it like it is and send me a deposit correction if necessary , they shrug and say that’s the way they have to do it now. Apparently, unless they are in a hurry, and then they just add it one time and don’t put it through the machine that jams. Sometimes, we need change. That is also a problem, as they confirm that I have a personal account with them before giving me change for my work. Why do I need an account to get change for work? Work has an account there. Anyway, after spending upwards of 32 minutes standing at the window watching tellers attempt to process a deposit several times a week, I have moved my personal accounts somewhere else.
- RGRussell GoochAug 18, 20201.0They need to improve their ATM. It's out of service all the time and they charge me to go somewhere else. Guess they make more money by keeping theirs out of service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Cumming, GA?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the Truist branch in Cumming open for in-person banking?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new Truist account online or do I need to visit the branch?
You can open a new account online or by phone, but some products like Truist CDs must be opened at a branch. Visiting a branch also allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
What types of banking products and services does Truist offer at this location?
Truist offers checking, savings, credit cards, loans, mortgages, small business banking, wealth management, and online and mobile banking services.
Is Truist a member of the FDIC and does it provide equal housing lending?
Yes, Truist is a Member FDIC and an Equal Housing Lender.
Are there any nearby ATMs where I can access cash close to Truist in Cumming?
Yes, there is a Truist ATM and a BB&T ATM nearby for your convenience.
What local dining options are near the Truist branch in Cumming?
Nearby restaurants include The Taste Street (Colombian/Latin American), FastWey Mexican Street Pizza & Wings, and Los Compadres Restaurant (Mexican and bar).
Are there any beauty or wellness services close to Truist in Cumming?
Yes, nearby options include Brazilian Beauty Bar (hair removal and nails), Ana's Salon, The Salon at Cumming Station, and Nails by Manu Souza.
How can I make an appointment to visit the Truist branch in Cumming?
You can schedule an appointment online through their reservation URL to ensure personalized service at the branch.