Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
26 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 star
15
- KGK G6 days ago1.0I can usually tell by the banker's mood whether they're going to be amenable and helpful with my needs. More often than not, she's in a pissy mood and unhelpful.
- SHSteve HAug 19, 20251.0This Truis branch is one of the worst in the Atlanta area. We waited in line at the drive-through, the vehicle in front of us was not being helped. We waited almost ten minutes, still zero movement. Despairing of that, I parked and went into the lobby. There were three people waiting in line, and they all appeared to have been doing so for some time. There were two employees behind the counter, only one of whom seemed to be actively engaged in anything resembling work. Additionally, there were two other employees who gave off the body language of actively avoiding doing anything productive. Seeing the inside line as another dead end, we left. About ten minutes later, we passed back by this same bank and the SAME vehicle was STILL at the drive through. Amazing. This is a terrible Truist branch. In the future, if we need to do any banking with this chain, we will remember to pass this one and visit another, even if it is not convenient to do so. That's just how disappointed we are with this Truist location.
- FBfred del barrioSep 15, 20235.0Been going to this branch for so many years with nothing but superior customer service coming from Ms Carole Dowden. I vote for her to be on the training module for all Truist and all banks! Well deserved to be a true brand ambassador. Thank you for your service!
- SKsteve kaplanMar 20, 20231.0Unbelievable how slow and unresponsive. 3 cars in lot. 13 minutes to cash a check
- MHM HAug 16, 20221.0There's a middle-aged caucasian female that works here and unfortunately, I got stuck with her a few times. Simple transactions each time, but she was absolutely useless and on top of that, a horrible attitude. It got so bad, I took my business to another bank altogether.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for the drive-through at Truist Cumming?
The Truist Cumming drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist in Cumming?
You can open a new account online, by phone, or in person at the branch. Note that Certificates of Deposit (CDs) must be opened at the branch. Visiting the branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases using your checking account.
What types of banking products does Truist offer at the Cumming branch?
Truist Cumming offers checking accounts, credit cards, loans, mortgages, personal savings, small business banking, commercial accounts, online and mobile banking, and wealth management services.
Which services can I access by appointment at Truist Cumming?
Services like trust services, leasing, and cash management require an appointment at Truist Cumming.
What languages are supported at the Truist Cumming branch?
Services at Truist Cumming are available in English and Spanish.
How can I make an appointment at Truist Cumming?
You can schedule an appointment online through Truist's appointment portal: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment
What nearby attractions can I visit when I come to Truist Cumming?
Visitors to Truist Cumming can enjoy nearby attractions like Gibbs Gardens in Ballground, GA, which is a beautiful park ideal for relaxation before or after your banking visit.
Are there convenient food and drink options near Truist Cumming?
Yes, you can find Dunkin', Smoothie King, Buffalo's Cafe, Baskin-Robbins, and Coco's Cuban Restaurant nearby for coffee, smoothies, meals, or dessert when visiting the area.
What healthcare services are located near the Truist Cumming branch?
Nearby healthcare providers include American Health Imaging, Infinite Athlete Hormone Replacement, Affordable Chiropractic, DentFirst Dental Care, Milan Eye Center, and several specialists offering medical and dental care.