Bank OZK

3.3
7 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
2675 Freedom Pkwy., Cumming, GA
30041, United States

Hours

Reviews

3.3
7 reviews
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  • GP
    Griselda Perez
    Aug 25, 2025
    1.0
    Was discriminated by my daughter and me for being Hispanic and they didn’t wanna take a card out for us and we had to drive all the way to exit 13 to our regular bank to get what we needed horrible customer service
  • JN
    Joe Nicholas
    Jul 16, 2025
    5.0
    Very nice staff!!!!
  • CO
    Colleen OConnor
    Aug 27, 2021
    5.0
    They are wonderful people who work hard and fast. Always friendly and know how to keep you coming back love these ladies.
  • LS
    Lizzie Schuch
    May 18, 2017
    5.0
    Never had an issue. Always prompt service. Always there when I need them. Been using them for a year or more. I get thank you cards from them sometimes too! Everyone is so sweet there.
  • LP
    Lila Parrott
    Aug 30, 2016
    1.0
    ABSOLUTELY DO NOT BANK WITH BANK OF THE OZARKS!!!!!! I went in today to get money out of 2 of my accounts to move to another bank and I have never seen such a mess in my life. Yesterday I deposited $4700 into my business account and today I went to withdraw $10,000 knowing I had a balance of $15,000+ in the account and the same teller I deposited the cash with yesterday tells me I have $500 in my account while the transition expert is looking over her shoulder. I was about to blow a gasket and it took her at least 5 minutes to figure out she was looking at the wrong account. As I was standing there another business customer came in furious because he was unable to anything with his accounts all day because the system was down all day. Their phone system is completely out of order even though they had their phone guy on site all day he just threw his hands up and said he didn't know what the problem was. I would never recommend anyone use this sorry excuse of a bank.

Frequently Asked Questions About Bank OZK

What are the regular operating hours for Bank OZK in Cumming, GA?

Bank OZK in Cumming, GA is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Is the Bank OZK drive-through service available on Saturdays and Sundays?

No, the drive-through service at Bank OZK is closed on Saturdays and Sundays.