Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
70 reviews
5 stars
13
4 stars
2
3 stars
4
2 stars
5
1 star
46
- EJEd Jackson2 days ago5.0This bank is the best. I can’t thank Rachel and Chanell for the incredible kindness, great customer service, and professional assistance…every time I come in. I live out of town and need to stop by from time to time to help my mom and these folks are simply outstanding. Thank you so much!!! Ed
- STSuzanne TeepleDec 22, 20251.0Worst bank ever. Never have the night drop deposit slips ready for pickup the next day. Can’t give a time of when they will have them ready because they say they have to work on them in between customers but I’m a customer and sitting right there so why wasn’t it completed while I was there!
- EAeric almondDec 15, 20251.0This brand is a joke. Don’t go there if you’re in a hurry. Customer service is horrible. No parking.
- TPTiffany PabstNov 24, 20251.0Worst branch I’ve had the disadvantage of dealing with. As someone making deposits for a corporate account, fast service is important to me. You will NEVER get that at this location, they aren’t friendly - and the manager acts like having to leave her office to support her employees and customers is the biggest ask of the year. If I could change banks based off of this location alone - I would. They will have a line out the door and stand around chit chatting. And the rude lady in the offices to the right - I’d hate for you to actually work. And not just sit at your desk playing on your phone!
- CHCleezy HarperNov 22, 20252.02 employees working the front with 15 customers , 1 employee working the driving thru with 10 cars . It’s ridiculous and shows lack of leadership
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for the Truist branch at 3110 Highway 278 NE?
The Truist branch is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that Certificates of Deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
To activate your debit card, you need to do it online. This allows you to make digital purchases and in-person payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to help you save for goals or emergencies.
What services does Truist provide at this location?
Truist offers a variety of services including deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment services, treasury and trust services, leasing, cash management, international wire transfers, and foreign currency exchange.
Is there an ATM nearby where I can quickly access my Truist account?
Yes, there are BB&T ATM and Truist ATM locations nearby for easy cash withdrawals and deposits.
Are there any convenient locations near Truist for financial or real estate services?
Yes, Liberty Tax offers tax and financial services, and there are multiple real estate agents nearby including Shannon Crowe and Angela Whitmire Real Estate for real estate assistance.
What places nearby could I visit for personal care or to relax after banking?
After your visit to Truist, you can go to nearby salons like Hair by Amber Nicole, Alexandria's Hair Design, or Just a Hair Better, or enjoy a massage at Kay-NanEll Therapeutic Massage, LLC.
Where can I find food options near the Truist branch?
Nearby restaurants include Moe's Southwest Grill and Hardee's, offering convenient dining options before or after your banking visit.