At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Customer service is not that great, especially for a bank. No equity service, very selective on who they are nice too.
DM
Denice Minter
Jun 24, 2025
5.0
I had a wonderful experience with Raphael at Atlanta Title Pawn! From the moment I walked in, he made me feel welcomed and respected. He explained everything clearly, answered all my questions with patience, and went above and beyond to help me through the process. It’s rare to find someone who is both professional and genuinely kind. If you’re looking for honest, reliable service, Raphael is the one to see. Thank you for making a stressful situation so much easier!
RA
Renee Amie
Apr 1, 2025
5.0
Very outstanding customer service. Always greeting you with a smile and very helpful.
CS
Chandrea Smith
Oct 4, 2024
1.0
Slowest truist bank i been to. 3 tellers but only 1 person getting help at a time
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's drive-through service hours?
Truist's drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is Truist branch open for in-person banking?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to enable digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking and savings accounts among other banking products to meet your financial needs.
Does Truist offer services in Spanish?
Yes, Truist offers services in both English and Spanish.
What nearby banks are close to Truist at 5420 W Fayetteville Rd?
Nearby banks include Suntrust Bank and another Truist branch, providing convenient additional banking options.
Are there nearby restaurants near Truist for a meal before or after banking?
Yes, nearby dining options include Da'One Seafood, China One, J.R. Crickets Riverdale, J Buffalo Wings, Champs Chicken, and IceBar Lounge and Restaurant.
Where can I get haircuts or beauty services close to Truist?
Nearby salons and barber shops include Bigg Jovi Cut It, The Barber Shop Lounge, Miguelthebarber, Somethin Xtra Hair Salon, Mariam's Hair Salon, and Miriam Hair Braiding.
What other services can I find near Truist for everyday needs?
Nearby you can find services such as Liberty Tax Service for tax needs, River Station Coin Laundry for laundry and dry cleaning, Wayfield Foods supermarket, and Circle K convenience store and gas station.