Truist

2.6
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3857 MAIN ST, COLLEGE PARK, GA
30337, United States

Hours

Reviews

2.6
20 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
11
  • MW
    Matthew Wintle
    Aug 17, 2025
    5.0
    I went to setup a checking account last week after having some issues doing so online. The lady who helped me took me in at the end of the day and set it up within 15 minutes. She easily could have been annoyed, but was instead super personable and professional. Branch was clean, but a bit dated. Definitely gave off a 2010 vibe and should be a candidate for an update in Truists next capital improvement campaign. Take ratings on here from 2+ years ago with a grain of salt (good & bad). There's been a ton of money and work dedicated to addressing post merger concerns. So far I've been impressed (especially with their digital banking). For what it's worth, their digital products are better than Chase's (my former bank) in my opinion. Consider giving them a look if you are in the market for a new bank or just want to support Atlanta's hometown bank.
  • SC
    Shanay Casto
    Aug 2, 2019
    1.0
    The ONLY reason why I gave this review 1 star is because they are polite. There is ALWAYS a long waiting time even when there are 3 people in line. I stood in line for 15 minutes, one teller. 2 other individuals walking around. They either need help, or train the little staff that they have to do it all.
  • NF
    no flex
    Mar 16, 2019
    1.0
    The building is nice and new therefore 1 star bonus Horrible customer service Errrika teller busy on the phone could care less about customer service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.