United Community - Interactive Teller Machine

4.2
10 reviews
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About

BankATMBusiness Banking ServiceFinancial PlanningLoan Agency
Use our Interactive Teller Machines—ITM for short—and get a live, face-to-face video interaction with one of our Interactive Tellers. Enjoy extended hours to make deposits, cash checks, transfer funds, and make loan payments: all with a live person.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

United Community - Interactive Teller Machine
15 Cedartown St SW, Cave Spring, GA
30124, United States

Hours

Reviews

4.2
10 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • DR
    Deborah Rogers
    Mar 13, 2024
    5.0
    Great place to bank. I have been banking with United Community for 28 years!
  • GB
    gola burton
    Feb 6, 2024
    5.0
    The level of care and attention given to me was above and beyond. It might seem like a simple thing but when the person on the other side of the counter knows your name and how to best serve you makes the experience easy and enjoyable. Then there is the opportunity to catch up on how the family is doing and know they really know you and yours.
  • JH
    Jo Holland
    Feb 3, 2024
    5.0
    Wonderful experience everytime
  • SM
    Shanna Medina
    Apr 24, 2019
    1.0
    Received half a $20 bill from THEIR ATM, they had me stand outside for 20 minutes as they serviced everyone around me. They told me they couldn’t replace it and I’d have to have my bank replace it. I told them I wanted it in writing because nobody would ever believe that on a bill with half a serial number. The lady smiled as if she enjoyed that I was upset, I said thank you rather sarcastically because they were rude the entire time, as I’m still trying to open the container she says “take OUR $20 lady and have a great day” as if insinuating that I had gotten money I wasn’t entitled to. How hard is it to check cameras before suggesting I was just trying to get money off of them? I recorded this whole interaction and I’ll be contacting corporate with the video.

Frequently Asked Questions About United Community - Interactive Teller Machine

What is an Interactive Teller Machine?

An Interactive Teller Machine, or ITM for short, combines the convenience of an ATM with the award-winning service delivered by the friendly, knowledgeable United employees you have come to know and trust. Physically, the machine looks similar to an ATM, but with video capabilities that allow you to interact with a teller. Interactive Tellers can help you conduct more transactions than basic ATMs and can answer different questions you might have about your finances or a particular transaction. All this without having to wait in line at the branch. United Community ITMs still offer the functionality of an ATM where customers can simply withdraw cash, view account balances and perform other basic ATM transactions.

Are Interactive Teller Machines the same as ATMs?

No. Interactive Teller Machines can do many more types of transactions than ATMs. United still has ATMs available to do transactions, like withdrawing cash, or making a deposit. United Community ITMs are ideal for transactions that require a personal teller.