Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
51 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
3
1 star
30
- KPkaren parrisNov 9, 20251.0I've been banking with them for 30 years, ever since I used to work at SunTrust which was awesome. Needed a notary for sale of a vehicle. They told me they don't notarize anything that has value anymore. We sold the car for $500 and they would not notarize. They referred me to mailboxes etc. Didn't know the guy at all and he had no problem charging me a notary fee and doing a great job! So the old guy I don't know can't do the job just fine. The bank I've known for 30 years can't do it at all. Truist no longer cares about their customers. Truist can sell you a house loan, a car loan, and a personal loan worth hundreds of thousands of dollars. They just won't notarize a document for a customer that they've known for 30 years.
- DCDarla CunninghamNov 8, 20255.0I cannot T H A N K ENOUGH the Cartersville Branch Banker/Manager/Most Awesome Person for the help she has given me with information on creating / opening up and canceling 2 existing accounts there for my Guardianship...Throughout my whole process of doing this Guardianship no one has been forthcoming with help/ kindness or information ... Kudos to Truist!!! T H A N K Y O U!!! ( I WILL GET YOU ALL HER NAME!! I HAVE HER BUSINESS CARD IN MY CAR)
- BPbecky parkerSep 26, 20255.0My first experience with Truist in Cartersville, Georgia, I encountered help by Sheila Winters. She went above and beyond all expectations with financial expertise in my banking needs. I rate her as a top tier banker and am thankful for the professionalism in her banking knowledge! Also I would like to express my experience with Christina Thurman and Jacqueline Toulon. They worked diligently as team members in a professional manner from warm welcomes to assisting in other banking needs I had. All three of these ladies are certainly assets to the Truist Banking business and I rate them all at the highest level.
- DMDanielle MarieAug 1, 20251.0Always just 1 person working and the lines are always out the door!
- TFTracey FulmerJul 1, 20191.0Over 30 minutes in line at drive through- and was only 3 cars back in that lane. One car stayed at the window for 20 minutes! Then over 5 minutes to deposit 1 check. This is the worst I've experienced, but the wait is always ridiculous.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Cartersville?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular branch hours for Truist Cartersville?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I open a new account at Truist?
You can open a new account online, over the phone by calling 844-4TRUIST (844-487-8487), or by visiting the branch during business hours. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person transactions using your checking account funds.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving towards goals or emergencies.
Does Truist in Cartersville offer services in multiple languages?
Yes, Truist offers services in both English and Spanish.
What products and services are available at Truist Cartersville?
They offer products including Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
Are there any ATMs near Truist Cartersville?
Yes, there is a Truist ATM nearby as well as a Wells Fargo ATM and a CoinFlip Bitcoin ATM close to the branch, making it convenient for cash withdrawals or deposits.
Where can I find nearby dining options when visiting Truist Cartersville?
Nearby restaurants include Applebee's Grill + Bar, Olive Garden, and Kumo Hibachi & Sushi — great places to enjoy a meal before or after your visit.
Are there nearby automotive services around Truist Cartersville?
Yes, car dealerships like Shottenkirk Honda, Honda, Robert Loehr Chrysler Dodge Jeep RAM, Bartow Motors, and MoparMo Car Sales are nearby, useful if you are considering financing or auto loans with Truist.