At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
So professional! I came in to handle some business that I thought would take at least 2 hour, but it was less than 30 minutes. The rep Misti was so helpful and I am grateful to now be apart of Truist bank.
MR
Makenzi Robinson
Aug 18, 2025
5.0
Julie Cooley is the ideal banker. Truist she is a great asset to your team and you did right placing her desk right out front. Very helpful, patient and friendly.
BR
Bradley Rice
Oct 25, 2018
5.0
Solid bank, friendly service, app works great with mobile check deposit.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through banking hours at Truist in Carrollton?
The drive-through at Truist is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist and what are the options available?
You can open a new account online, by visiting a branch, or by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch. Online account opening requires waiting for your debit card and checks to arrive by mail, but branch visits allow you to receive a temporary debit card immediately.
What services does Truist offer?
Truist offers a range of services including deposit transactions, retail and international wire transfers, business and mortgage loans, insurance and investment services, cash management, trust services, leasing services, and foreign currency exchange.
What are Truist's standard banking hours for in-branch service?
Truist's branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How do I activate my Truist debit card?
You can activate your debit card online, which lets you make digital purchases and in-person payments using funds from your checking account.
Does Truist offer banking services in languages other than English?
Yes, Truist offers services in both English and Spanish to accommodate diverse customers.
Are there any nearby places where I can shop or dine before or after visiting Truist on S Park St?
Yes, nearby you can visit Carrollton Crossroads shopping center, Famous Footwear for shoes, the Green Tomato Buffet for southern cuisine, and restaurants like Olive Garden, Hardee's, Chick-fil-A, and Arby's for a variety of dining options.
Where can I get fuel or coffee near Truist in Carrollton?
The Kroger Fuel Center, which also offers convenience store items and coffee, is nearby and convenient for fueling up or grabbing a quick drink before or after your banking visit.
Are there nearby services related to financial transactions or shipping close to Truist?
Yes, Western Union provides money transfer services, UPS Alliance Shipping Partner offers shipping services, and The Exchange Network has ATMs nearby, which can complement your financial needs near Truist.
How can I schedule an appointment or get more information about Truist's services?
You can schedule appointments online via Truist's reservation site, or call their main phone at +1 678-664-3395 for assistance. Truist's website also provides comprehensive information on their services.