At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Employees are rude in this location! Nobody wants to do the job.
CJ
Carolyn Jones
Sep 11, 2025
1.0
Trust the bad reviews. This branch is the worst. Beyond bad. Mistake after mistake. Employees are rude. Manager is nice, but it doesn't make up for the tellers mistakes and rude behavior. I'm done with Truist.
DW
Dan Washburn
Aug 22, 2025
1.0
Absolute worst bank in the history of banks. If you want to be nickel and dimed to death with fees and enjoy wasting hours to solve problems that shouldn’t even be problems then this is the place to be. You would honestly be better off just flushing your hard earned money down the drain. Hopefully people will wake up look at their statements and see how bad they are getting screwed over. Run away from this brand and you’ll be happier immediately.
CE
Chainsaw Emporium
May 25, 2025
1.0
Locked out of online banking twice in a month. The automated system said they were closed, and hung up! It's a holiday weekend and I don't have access to my money.
Every time I've gone in the branch, they've done the hard sell to try to get more money, loans, credit cards, etc.
What good is a bank if I can't access my money?
JV
Jacqueline Velazquez
Nov 12, 2021
1.0
I called to ask a question & the lady who answered the phone had an attitude and was rude. I asked her to help me on the app & she declined to help me.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Lanier Islands branch?
The drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
What services does Truist at 4920 Lanier Islands Parkway offer?
Truist offers a variety of services including deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance, investment services, treasury and trust services, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
How can I open a new account with Truist?
You can open an account online, at a branch during business hours, or by phone by calling 844-4TRUIST. CDs can only be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making digital purchases and in-person payments using your checking account funds.
When is Truist at Lanier Islands branch open for in-branch services?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What nearby dining options are available around Truist Lanier Islands branch?
Nearby dining options include Wendy's, Zaxby's, Shazzy's Bar & Grill, Taqueria El Poblano, Dunkin', Blimpie, Back Yard Burgers, Shoney's Buford, Mykonos Kouzzina & Pizzaria, Starbucks, and The Taco Guy, offering a variety of fast food, American, Mexican, Greek, coffee, and bar and grill choices.
Are there convenient nearby places for car wash or auto services around Truist Lanier Islands?
Yes, Tidal Wave Auto Spa provides car wash and auto detailing services close to Truist Lanier Islands branch.
What nearby hotels can I stay at when visiting Truist at Lanier Islands Parkway?
Nearby lodging options include Holiday Inn Express & Suites Buford NE - Lake Lanier Area and Holiday Inn Express & Suites Buford NE - Lake Lanier by IHG, both offering hotel and motel accommodations.
Where can I find other banking ATMs near Truist Lanier Islands branch?
You can find nearby ATMs from SunTrust and BB&T close to the Truist branch.