Renasant Bank

Reviews

• AJ

  Andy Jenkins

  Sep 19, 2025
  1.0
  They are so nice when you first open an account but once they have you not helpful.
• CM

  Cabria Murphy

  Jan 21, 2022
  1.0
  My husband and I left from there just now 1/21/2022. I’ve never been racially profiled before until stepping into here. Anyways someone hit my car so their insurance company sent us a check to get the car repaired and a check for his injuries. Let’s be real the amounts weren’t even $2,000. A Caucasian lady and a Hispanic lady were the ones to assist us because we had separate checks. The lady assisting my husband was like unfortunately I’m not allowed to cash your check without calling and verifying. When she noticed the Hispanic lady was getting ready to cash mine she stopped her and said let me save you the trouble and verify yours as well. After basically whispering about the info not looking like it was matching they finally called whatever business they pulled up on their computers even though I pointed out the adjuster info on the paper with the claim number and any other info they would need PROVIDED by they insurance company along with the check. They said oh no we have to go off of the info we see on our screen. It just rubbed me so wrong. They finally got someone on the phone to verify everything ( that was already provided on the paper). Of course they apologized about the wait but at that point I was annoyed. Like I bank with plenty of banks and I’ve had many issues like this but I never was stopped from cashing a check. I would never return. Atleast not to this location!
• CL

  Crystal Lyliston

  Oct 20, 2018
  1.0
  So we came into this bank so my boyfriend could straighten out his card. There were two other individuals waiting a man and a woman. The man had gotten here first. The account lady took the woman first. The man was upset and said something after she finished. She told him well she was sitting in my section. Number 1 there is one two seater chair and two lone chairs. 2. He was not instructed to sit a specific place. He say closest to her table. This is unprofessional. If I was banking here, I would go elsewhere. Nice excuse. I'm not okay with stereotyping which is what it seemed to be to me.

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