Renasant Bank

Reviews

• AJ

  Andy Jenkins

  Sep 19, 2025
  1.0
  They are so nice when you first open an account but once they have you not helpful.
• DM

  D.M.J MONDAY

  Mar 15, 2024
  1.0
  Racist with sarcasm I went into this branch and wanted to get a roll of quarters for ten dollars, you would think I asked for a loan. The teller stated to me before she did the transaction that they only performed this for their customers, so I was going to leave, then she smiled sarcastically, and said 'she would do it this time for me'. She handed me the coins like she just approved me for a million dollar loan. Thank God when I opened the quarters they were of 👑 Harriet Tubman 👑 so yes her sarcasm mixed with racism ended up pleasing me.
• CM

  Cabria Murphy

  Jan 21, 2022
  1.0
  My husband and I left from there just now 1/21/2022. I’ve never been racially profiled before until stepping into here. Anyways someone hit my car so their insurance company sent us a check to get the car repaired and a check for his injuries. Let’s be real the amounts weren’t even $2,000. A Caucasian lady and a Hispanic lady were the ones to assist us because we had separate checks. The lady assisting my husband was like unfortunately I’m not allowed to cash your check without calling and verifying. When she noticed the Hispanic lady was getting ready to cash mine she stopped her and said let me save you the trouble and verify yours as well. After basically whispering about the info not looking like it was matching they finally called whatever business they pulled up on their computers even though I pointed out the adjuster info on the paper with the claim number and any other info they would need PROVIDED by they insurance company along with the check. They said oh no we have to go off of the info we see on our screen. It just rubbed me so wrong. They finally got someone on the phone to verify everything ( that was already provided on the paper). Of course they apologized about the wait but at that point I was annoyed. Like I bank with plenty of banks and I’ve had many issues like this but I never was stopped from cashing a check. I would never return. Atleast not to this location!
• AC

  Alan Carleton

  Jan 18, 2019
  1.0
  As Brand Bank this was the best experience I have ever had with a bank until Renasant picked them off. People in Mississippi are rude and very un helpful. This once great bank has been destroyed over night by this merger. All my business and personal banking is in the process of being moved to a new institution very soon. If you are considering Renasant you will probably be better of at Bank Of America not much difference!
• VW

  Val Wash

  Oct 25, 2017
  5.0
  Love my Bank!!!

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