Wells Fargo Bank

2.4
61 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
4046 Austell Rd, Austell, GA
30106, United States

Hours

Reviews

2.4
61 reviews
5 stars
18
4 stars
4
3 stars
1
2 stars
1
1 star
37
  • JJ
    j4jserviceatl
    Dec 12, 2025
    1.0
    Wells Fargo, I kindly ask that you avoid judging a book by its cover. I recently came in to deposit a check, and an employee, a light-skinned dude, began questioning me about the large amount and the size of the check, acting like a detective. I believe it is the bank’s responsibility to verify the check, and if there is an issue with the deposit, the bank should contact me directly. despite his concerns, the check was successfully deposited. In the future, I ask that staff focus on their roles and respect customers without unnecessary scrutiny. Additionally, I noticed this employee staring at my account information as I entered my details at the card reader, as if questioning why I had a certain balance. His behavior seemed sneaky and unprofessional. I felt compelled to make this complaint because if anything fraudulent happens or if my account is compromised, I want to ensure it is addressed promptly. While I am sharing my experience transparently, I want to emphasize the importance of professionalism and respect in all customer interactions now I’m being judge mental lol.
  • JH
    Jessica Hernandez
    Oct 6, 2025
    1.0
    Don’t call this branch. They will pick up and hang up.
  • BB
    Benjamin Bell
    Sep 26, 2025
    5.0
    Was in and out in 5 minutes the other bank said it would take an hour and refused to it.
  • JA
    Josie Augustin
    Aug 25, 2025
    1.0
    Customer service at this location is terrible.
  • DS
    Denese Smith
    Jul 1, 2024
    1.0
    My husband tried to cash a check from one of his customers today. The teller told him we didn't have enough in our checking account to cover it but they did not bother to look at our savings or investment accounts which had "all" our money/savings. We have never kept a lot in our checking account so we can take adva and of interest rates in our other accounts. She went so far as to call over another person and they slipped him a note saying we didn't have the funds. How dare them treat him like this! This branch has become the worst one I have ever seen. I will be transferring our accounts to another institution. So sad these people are so rude to their very long time customers.

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank at 4046 Austell Rd offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the regular operating hours for Wells Fargo Bank at Austell Rd?

Wells Fargo Bank is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.